Courtney G. Smith
Chicago
Summary
Seasoned professional with 15+ years of experience providing high-level executive support, HR operations management, and program coordination in fast-paced, professional environments. Known for anticipating leadership needs, managing complex calendars and logistics, and serving as a trusted partner to senior executives. Combines deep HR knowledge—including hiring, benefits administration, HRIS management, and compliance—with exceptional organizational acumen and a proactive, service-minded approach. Adept at managing competing priorities independently while fostering collaborative team relationships.
Overview
23
23
years of professional experience
Work History
Consultant | Program Facilitator
Om Shanti Wellness, Inc.
01.2018 - Current
- Manage all business operations, client scheduling, program design, vendor coordination, and communications independently as founder and sole operator
- Designed and facilitated corporate workshops and retreats for 200+ clients, demonstrating strong project management and relationship-building skills
- Developed professional proposals, budgets, and program documentation aligned with client and organizational needs
HR Manager & Legal Assistant
Klatt
01.2015 - 01.2023
- Provided comprehensive administrative and HR support to firm leadership, acting as a key point of contact for internal communications, scheduling, and cross-departmental coordination
- Managed complex HR operations end-to-end: full-cycle recruiting, onboarding, payroll processing, benefits administration, and HRIS management (Paylocity)—ensuring accuracy and compliance
- Coordinated all aspects of employee relations including conflict resolution, policy inquiries, and milestone recognition, maintaining a positive, professional environment
- Drafted, proofread, and managed legal and organizational documents with strict attention to detail and confidentiality
- Handled scheduling, correspondence, and logistics for senior professionals, balancing multiple priorities in a demanding, deadline-driven setting
- Supported HR initiatives including invoicing, vendor coordination, and department projects from initiation to completion
Producer
Control Your Auto Productions
01.2006 - 01.2020
- Managed budgets, production timelines, vendor contracts, and cross-functional logistics, delivering award-winning content on time and on budget
- Coordinated internal and external stakeholders across casting, location, post-production, and distribution—requiring proactive planning and precise follow-through
Coordinator | Compensation Analyst
Chicago Public Schools
01.2003 - 01.2006
- Directed large-scale federal training programs for 500+ school principals, managing all logistics, communications, and compliance reporting under No Child Left Behind
- Produced compensation data reports covering 20,000+ employees and collaborated with senior HR leadership on a major compensation system transition
- Researched and ensured compliance with Illinois and federal certification and compensation requirements, demonstrating meticulous attention to regulatory detail
- Operated as a central hub for cross-functional stakeholder coordination, supporting leadership at scale
Education
Bachelor of Arts - Communication
Michigan State University
Skills
- Executive & Calendar Management
- HR Operations & Compliance
- Travel & Expense Coordination
- Stakeholder Communications
- Meeting & Event Logistics
- Project & Program Coordination
- HRIS Administration (Paylocity, PeopleSoft, bswiift)
- Onboarding & Employee Relations
- Confidentiality & Discretion
- Microsoft Office Suite
- Detail-Oriented Execution
Websites
PROFESSIONAL INVOLVEMENT & RECOGNITION
- TEDx Speaker
- N.A.H.S.E. Member
- National Health Information Award – Merit (2008)
- Autoimmune Association Spokesperson
- Arthritis Foundation Board Communications Chair
- I Grow Chicago Volunteer
Timeline
Consultant | Program Facilitator
Om Shanti Wellness, Inc.
01.2018 - Current
HR Manager & Legal Assistant
Klatt
01.2015 - 01.2023
Producer
Control Your Auto Productions
01.2006 - 01.2020
Coordinator | Compensation Analyst
Chicago Public Schools
01.2003 - 01.2006
Bachelor of Arts - Communication
Michigan State University