Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cory Voss

Streamwood

Summary

Dynamic Brewery Assistant at Fibs Brewing Company with a proven track record in quality control and fermentation monitoring. Enhanced production efficiency through meticulous record keeping and sanitation techniques. Adept at problem-solving and fostering teamwork, contributing to successful seasonal brew launches and increased customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Brewery Assistant

Fibs Brewing Company
09.2021 - Current
  • Promoted a safe work environment through strict adherence to safety guidelines and protocols during all brewery operations.
  • Managed inventory of raw materials, ensuring timely and accurate ordering to prevent production delays.
  • Participated in quality control testing to maintain high standards of flavor, aroma, and appearance in all products.
  • Improved brewing process efficiency by maintaining and cleaning brewery equipment regularly.
  • Contributed to successful seasonal brew launches with diligent preparation and organization of ingredients and equipment.
  • Supported head brewer with recipe scaling for large-scale production, ensuring consistent taste across batches.
  • Maintained consistent beer quality by adhering to standard operating procedures during each stage of production.
  • Increased overall cleanliness in the brewery by implementing proper sanitation procedures for all equipment and surfaces.
  • Assisted in developing new beer recipes for increased customer satisfaction and sales growth.
  • Collaborated with the brewing team to optimize fermentation schedules, resulting in better product consistency.
  • Achieved timely completion of brewing tasks by working effectively under pressure during high-demand periods.
  • Streamlined ingredient preparation processes by organizing storage areas for efficient access during production.
  • Ensured accurate record keeping by diligently documenting batch information such as gravities, temperatures, and timelines.
  • Adhered to good manufacturing practices and standard operating procedures.
  • Checked specific gravity and pH of batches.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Chose, inspected, weighed, and measured ingredients for each production run.
  • Followed instructions and processes to maintain food and beverage integrity.
  • Documented batch production information such as ingredients and amounts, cycle times and temperatures observed.
  • Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
  • Prepared mixtures by properly filling kettles, pressure cookers and other processing containers with exact ingredients in accurate proportions.
  • Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.

Sales Representative

Steiner Electric Company
09.2014 - 03.2020
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Streamlined sales process, reducing time from lead to close.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Stayed current on company offerings and industry trends.
  • Trained new employees on customer service, money handling and organizing strategies.

Education

High School Diploma -

Streamwood High School
Streamwood, IL
05-2012

Skills

  • Packaging operations
  • Cleaning and maintenance
  • Sanitation techniques
  • Fermentation monitoring
  • Raw material handling
  • Quality control procedures
  • Continuous improvement mindset
  • Record keeping
  • Recipe formulation
  • Beer tasting
  • Batch production
  • Brewery equipment operation
  • Problem-solving

Certification

  • Alcohol Seller/Server Certification – TIPS or ServSafe Alcohol.

Timeline

Brewery Assistant

Fibs Brewing Company
09.2021 - Current

Sales Representative

Steiner Electric Company
09.2014 - 03.2020

High School Diploma -

Streamwood High School

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Cory Voss