Electrical Engineering and Manufacturing student specializing in Cyber-Physical Systems. Expert in bridging hardware engineering theory with industrial connectivity through advanced IT certifications and heavy equipment operation. Proven track record in industrial logistics, technical solution consulting, and custom computing infrastructure.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Material Handler & Equipment Operator
Ryder
Wilmington, IL
02.2026 - Current
Executes high-volume material handling and case picking within a fast-paced industrial environment.
Certified operator for a diverse industrial fleet: Sit-down Forklift, Stand-up Forklift, Reach Truck, and Clamp Truck.
Manages inventory flow and equipment safety inspections for heavy industrial operations.
Conducted inventory counts, ensuring accurate stock levels and minimizing discrepancies.
Loaded and unloaded trucks, verifying shipments against packing lists for accuracy.
Maintained clean and organized work areas to promote safety and efficiency.
Monitored equipment performance, reporting issues promptly to minimize downtime in operations.
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
IT Hardware & Fabrication Intern
Creation Haven Makerspace (at Merchant St Art Gallery)
Kankakee, IL
12.2025 - Current
Custom Computing Infrastructure Engineering:
Primary Workstation Build: Engineered a high-performance system featuring an Intel Core i5-13400F CPU, 32GB G.SKILL Trident Z Neo RAM, and an ASUS RTX 4060 GPU.
The '270 Slim' Build: Executed a full hardware refresh on an HP Slimline 270-p0xx, upgrading to an Intel Core i7-7700 and 32GB DDR4 2400MHz memory for high-density lab performance.
Repurposed Slimline Build: Engineered a stable secondary workstation from salvaged legacy slimline components, focusing on hardware lifecycle optimization.
Industrial Fabrication & Maintenance:
Troubleshoots and maintains CNC machines, 3D printers, and vinyl printing machinery.
Resolved critical 3D printer tolerance issues through precise mechanical calibration and software-level troubleshooting.
Performs precision soldering, electronic repairs, and maintains the facility computer lab.
Field Sales Account Executive
Ezee Fiber
Elk Grove Village, IL
10.2025 - 12.2025
Advised customers on the technical value and speed capabilities of fiber optic internet.
Performed infrastructure analysis to optimize connectivity and network configurations for end-users.
Conducted market analysis to identify new sales opportunities and enhance competitive positioning.
Led contract negotiations, ensuring favorable terms while minimizing risks for the company.
Trained and mentored junior sales staff on best practices and effective sales techniques.
Analyzed sales data to refine strategies, optimize performance, and achieve targets consistently.
Presented product demonstrations to key stakeholders, showcasing value propositions effectively.
Managed sales cycle to maintain solid customer base.
Achieved top sales performance through strategic client engagement and relationship management.
Account Executive
AT&T
Chicago, IL
02.2024 - 09.2024
Developed and maintained strong relationships with clients to ensure satisfaction and retention.
Collaborated with cross-functional teams to deliver tailored solutions that meet client needs.
Executed sales strategies to achieve monthly targets and drive revenue growth.
Analyzed customer feedback to identify areas for improvement in service delivery.
Facilitated product demonstrations and training sessions for clients, enhancing user experience.
Leveraged CRM software to track leads and manage client interactions efficiently.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Field Sales Representative
Comcast
Oak Brook, IL
11.2023 - 02.2024
Conducted thorough product demonstrations to educate customers on features and benefits.
Collaborated with marketing team to execute promotional initiatives and maximize outreach.
Utilized CRM systems to track sales activities and customer interactions effectively.
Managed territory by analyzing market trends and competitor strategies for informed decision-making.
Achieved sales targets through strategic planning and proactive client engagement techniques.
Sales Professional
Family Hyundai / Phillips Hyundai
Bradley, IL
11.2019 - 11.2023
Developed and maintained strong customer relationships to drive sales growth.
Conducted product demonstrations to educate customers on vehicle features and benefits.
Collaborated with team members to achieve monthly sales targets and improve service delivery.
Resolved customer inquiries and concerns promptly, enhancing overall satisfaction levels.
Account Manager
Power Distributing Llc
Elwood, IL
06.2017 - 06.2018
Managed contract negotiations, ensuring favorable terms and compliance with company policies.
Conducted regular account reviews to assess performance and identify improvement opportunities.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Oversaw a diverse portfolio of more than 120 clients to enhance customer relationships.
Shipping Lead
Del Monte
Kankakee, IL
03.2016 - 06.2017
Oversaw daily shipping operations, ensuring timely dispatch of products to meet customer demands.
Coordinated logistics for inbound and outbound shipments, optimizing transportation routes and reducing delays.
Mentored team members on best practices in inventory management and safety protocols.
Implemented process improvements that enhanced efficiency in packaging and loading procedures.
Machinist
Security Steel
Kankakee, IL
10.2014 - 03.2016
Interpreted blueprints and technical drawings to execute machining tasks accurately.
Conducted quality checks on finished products, maintaining high standards of workmanship.
Collaborated with team members to streamline production processes and enhance workflow efficiency.
Implemented process improvements that reduced waste and increased overall productivity in operations.
Developed standard operating procedures for machining tasks, enhancing consistency across the team.
Inspected completed parts to verify compliance with specifications and quality standards.
Utilized micrometers and calipers to measure and verify precise tolerances.
Operated drill presses, lathes and milling machines to produce required parts.
Manually set up machinery, lathes, and grinders.
Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
Senior Service Advisor
FedEx
Chico, CA
03.2011 - 09.2014
Led customer service initiatives to enhance client satisfaction and retention.
Managed high-volume service requests while maintaining exceptional quality standards.
Developed strong relationships with clients, resulting in increased repeat business and referrals.
Participated in regional meetings representing the dealership''s service department to share successes and collaborate on best practices.
Continuously updated product knowledge through manufacturer training programs and independent research.
Education
Associate of Science - Electrical Maintenance & Industrial Manufacturing
Material Handler/Equipment Operator at Dick's Sporting Goods, Inc. Distribution CenterMaterial Handler/Equipment Operator at Dick's Sporting Goods, Inc. Distribution Center