Cory Deck
Tolono
Summary
Dynamic and detail-oriented professional with a proven track record at Tatmanstowing, excelling in high-stress dispatch environments. Adept at customer service and conflict resolution, I effectively coordinated fleet operations while maintaining strong relationships. Recognized for exceptional time management and active listening skills, ensuring timely assistance and operational efficiency.
Experienced maintenance professional with strong dedication to cleanliness and efficiency. Known for reliability, adaptability, and teamwork, ensuring safe and orderly environment. Skilled in cleaning techniques, minor repairs, and facility upkeep, with focus on delivering consistent, high-quality results. Respected for effective communication and collaboration with staff and students to meet diverse needs.
Overview
16
16
years of professional experience
Work History
Dispatcher
Tatmanstowing
01.2019 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
MNC Property Maintenace
Melissa Thompson
04.2012 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
School Custodian
Champaign Unit 4 Schools (Central High School)
09.2009 - 04.2012
- Maintained cleanliness and organization of school facilities, ensuring a safe environment for students and staff.
- Operated cleaning equipment, including floor scrubbers and vacuums, to uphold hygiene standards across campus.
- Conducted routine inspections of premises to identify maintenance needs and address concerns proactively.
- Collaborated with staff to schedule deep cleaning sessions during school breaks, enhancing operational efficiency.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
Education
High School Diploma -
Champaign Centennial High School
Champaign, IL05-1988
Skills
- Customer service
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Time management
Timeline
Dispatcher
Tatmanstowing
01.2019 - Current
MNC Property Maintenace
Melissa Thompson
04.2012 - 11.2019
School Custodian
Champaign Unit 4 Schools (Central High School)
09.2009 - 04.2012
High School Diploma -
Champaign Centennial High School