Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Cortez Kelley

Westmont

Summary

Transportation operations leader with 7+ years of experience overseeing driver teams, managing fleet operations, and ensuring DOT-compliant, on-time deliveries in high-demand distribution environments. Proven ability to coach and develop drivers, optimize routes for efficiency, and maintain strong customer relationships while achieving operational performance goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Transportation Operations Supervisor

Marberry Cleaners
04.2019 - Current
  • Direct and coach a team of 15+ route drivers, ensuring safe, legal, and on-time deliveries to hospitals and clinics.
  • Serve as primary liaison between the distribution center and client locations, resolving delivery issues and maintaining high service standards.
  • Plan and assign daily delivery routes, balancing driver availability, delivery deadlines, and cost efficiency.
  • Administer schedules, approve vacation/time-off requests, and arrange route coverage for absences.
  • Oversee fleet of 26-foot straight trucks and cargo vans, coordinating maintenance, DOT inspections, and vehicle utilization with service providers.
  • Conduct regular driver performance reviews using telematics data (PeopleNet), addressing performance issues and reinforcing best practices.
  • Lead driver onboarding, safety training, and customer service development programs.
  • Manage hospital inventory deliveries, equipment installs, and special project assignments.

Conductor/Switchman

Union Pacific Railroad
11.2018 - 04.2019
  • Completed intensive safety and operations training to become a certified Railroad Conductor.
  • Directed train movements, coordinated track switches, and ensured compliance with all operational safety protocols.
  • Maintained communication with yardmasters and engineers to meet time-sensitive delivery schedules.

Route Manager

Leather Master
02.2016 - 11.2018
  • Managed and organized daily delivery routes for multiple drivers, ensuring on-time and accurate deliveries to commercial clients.
  • Coordinated schedules, addressed delivery issues, and optimized routes for cost efficiency.
  • Supervised driver performance, provided feedback, and ensured adherence to company safety policies.

Route Manager/Driver

Breens Cleaners
11.2012 - 03.2016
  • Oversaw delivery operations for both residential and commercial accounts, operating a full-size sprinter truck daily.
  • Built and maintained strong customer relationships, leading to increased repeat business and client satisfaction.
  • Assisted in training new drivers on routes, safety, and customer service standards.

Education

Lyons Township
Willow Springs, IL

Skills

  • Driver Training & Performance Coaching
  • DOT & FMCSA Compliance Enforcement
  • Fleet Management & Preventative Maintenance Coordination
  • Route Planning & Optimization
  • Performance Monitoring (PeopleNet, Telematics)
  • Safety Program Implementation
  • Scheduling & Labor Planning
  • Customer Service & Issue Resolution
  • Progressive Discipline & Policy Enforcement

Certification

  • Commercial Driver’s License (Class C), Expires: Sept 2025 – State of IL
  • Conductor’s License – Union Pacific Railroad

Additional Information

  • Willing to travel and relocate as needed
  • Strong record of safety compliance and operational excellence

Timeline

Transportation Operations Supervisor

Marberry Cleaners
04.2019 - Current

Conductor/Switchman

Union Pacific Railroad
11.2018 - 04.2019

Route Manager

Leather Master
02.2016 - 11.2018

Route Manager/Driver

Breens Cleaners
11.2012 - 03.2016

Lyons Township

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Cortez Kelley