Corrine B Wilson
Newton
Summary
Detail-Oriented persona who is adept at handling busy schedules while also maintaining other general office administration duties. Capable to execute appointment management, communicate with other departments, was appointed to take the lead when management is out of the office and meet all deadlines. Energetic, highly organized and excellent time-management skills with 10+ years of customer service. Committed to delivering high quality results with little supervision. Adept at managing multiple projects with ease.
Overview
21
21
years of professional experience
Work History
Treasure for WBC Limited and COBJ, Inc
Wilson Farms
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively..
Technology Training Specialist
Patterson Companies
07.2013 - 08.2024
- Work with customers from all over the United States and Canada and train them on 16 different skill-sets.
- Responsible for keeping up to date on medical programs
- Manage schedule to accommodate calls and assists anywhere from 50-90 offices every month.
- Excellent computer skills and proficient at Microsoft Office
- Exceptional phone etiquette and work ethic
- Created reference guides for services that are on Patterson Companies Frequently Asked Questions (FAQ) website for millions of customers to be able to access for educational material.
- Have trained territory specialists on how to use different medical services.
- Trained new employees on company customer service policies and service level standards
- Outstanding performance reviews every year in the company
Service Desk Associate
The Home Depot
08.2008 - 07.2018
- Ensuring customer transactions are processed accurately and quickly.
- Interacting with customers, vendors, and associates to deliver excellent customer service.
- Cash handling on a daily basis and making sure all transactions are accounted for in store and special order merchandise.
- Worked in other departments as needed to achieve company goals.
- Trained new employees on company customer service policies and service level standards
Team Leader/Athletic Trainer
University of Illinois
05.2005 - 08.2008
- Was in charge of over 16,000+ children from ages 4-18, seeing to paperwork for attendance to specific camps and also to make sure every child had filled out insurance waivers in order to participate.
- Professional rescuer certified and was the Athletic Trainer on site.
- Initiated/managed student athletic trainers, & implemented Emergency Action Plan for U of I summer camps
Education
Kinesiology
University of Illinois : Urbana-Champaign
05.2006
Skills
- MS Word (styles, templates, version control)
- Time Management Advanced
- Customer Service
- Adaptability
- Typing Skills 70wpm
- Problem Solving Skills Advanced: thrive in chaotic environment
Timeline
Treasure for WBC Limited and COBJ, Inc
Wilson Farms
08.2024 - Current
Technology Training Specialist
Patterson Companies
07.2013 - 08.2024
Service Desk Associate
The Home Depot
08.2008 - 07.2018
Team Leader/Athletic Trainer
University of Illinois
05.2005 - 08.2008
Kinesiology
University of Illinois : Urbana-Champaign