To work with a company that can utilize my, many years of experience and talent in the security field and work with Individuals that don’t mind teaching others something New as well as learning from others. I want every person or place, I work to feel safe While I’m there and can’t wait for my return Self-disciplined military officer with demonstrated success in leading tactical operations. Skilled in crisis management, personnel supervision and mission execution with mastery of advanced weapons systems and equipment. Strong emotional intelligence and committed to successfully handling stress in high-pressure situations.
Overview
15
15
years of professional experience
Work History
Public Safety Watch Commander
IIT PUBLIC SAFETY DEPARTMENT
07.2014 - Current
Mobile, Foot and Bike Patrol, CCTV monitoring, Alarm System monitoring
Coordinated with external agencies in emergency situations, facilitating effective collaboration and resource sharing.
Maintained open lines of communication with neighboring jurisdictions to enhance situational awareness and facilitate mutual aid when necessary.
Prepared and delivered investigative reports and briefings.
Improved interdepartmental coordination through regular meetings, collaborative training sessions, and joint exercises.
Contributed to policy revisions and updates to ensure alignment with best practices.
Provided essential support during natural disasters or other catastrophic events by coordinating resources.
Evaluated officer performance through regular reviews, identifying areas for improvement and providing constructive feedback for professional growth.
Established clear expectations for officer conduct, fostering a culture of professionalism within my watch.
Adapted quickly to changing situations by making informed decisions based on available information and resources.
Created contingency plans to address unexpected problems that might arise.
Communicated with dispatch to develop and execute emergency plans.
Increased officer safety by conducting thorough risk assessments and implementing appropriate safety measures.
Executed emergency operations with accuracy and control.
Handled administrative requirements, maintained records and submitted operational reports.
Supervised daily shift operations, providing guidance and support to officers in the field as needed.
Enhanced team efficiency by implementing streamlined communication protocols and procedures.
Managed personnel scheduling effectively to ensure adequate coverage during peak times without sacrificing work-life balance.
Spearheaded community outreach initiatives to build trust between the department and local residents while addressing specific concerns or issues in a timely manner.
Maintained accurate records of all watch activities, ensuring compliance with departmental policies and legal requirements.
Demonstrated exceptional leadership skills in high-pressure situations, maintaining composure and motivating team members to perform at their best.
Mentored junior staff members by sharing knowledge learned from years of experience, promoting career development opportunities within the department.
Learned and adapted quickly to new technology and software applications.
Organized and detail-oriented with a strong work ethic.
Demonstrated leadership skills in managing projects from concept to completion.
Demonstrated strong organizational and time management skills while managing multiple projects.
Adaptable and proficient in learning new concepts quickly and efficiently.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Resolved problems, improved operations and provided exceptional service.
Participated in team projects, demonstrating a ability to work collaboratively and effectively.
Applied effective time management techniques to meet tight deadlines.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
Implemented best practices in field operations to ensure consistency across all projects under supervision.
Presented weekly and monthly performance reports to demonstrate team progress.
Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Interacted assertively but non-confrontationally with personnel and general public.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
Conducted fire drills and other simulated emergencies to determine overall site safety.
Stayed up-to-date on relevant industry regulations and best practices in order to maintain compliance within the workplace environment.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Checked and verified photo identification prior to granting facility access.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Responded quickly to emergency situations to assess and deflect issues.
Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
Completed shift handover reports and debriefed next shift upon arrival.
Completed full building and grounds patrols to spot and investigate concerns.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Monitored and evaluated performance of security personnel and provided feedback to improve performance.
Managed security staff rotation for position coverage on breaks.
Responded quickly to incidents and assessed active situations for security concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Recorded daily security occurrences in site assignment log.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Regulated vehicle and pedestrian traffic onto building grounds.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Performed security investigations and reported findings to client management.
Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
Provided first-line support to shift workers during incidents and escalated situations as appropriate.
Developed detailed incident reports, providing comprehensive information for management review and decision making.
Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
Developed and maintained courteous and effective working relationships.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated leadership skills in managing projects from concept to completion.
Resolved problems, improved operations and provided exceptional service.
Worked effectively in fast-paced environments.
Trained security workers on site-specified procedures.
Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Armed Mobile Patrol Officer
KARD PROTECTION GROUP, INC.
08.2013 - 04.2014
Foot & Mobile Patrol, Detaining Unlawful Persons For Local Police, Secure Residents & Property
Demonstrated vigilance in monitoring remote surveillance systems, quickly responding to any suspicious activity detected on screens.
Wrote detailed reports of all security breaches and investigations.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Maintained awareness of updated security policies and procedures to ensure consistent performance standards across the team.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Examined doors, windows and gates to verify security.
Supported event security operations as needed, managing crowd control measures while maintaining a professional demeanor under pressure.
Performed periodic inspections of company vehicles, guaranteeing optimal functionality for each shift.
Responded quickly to emergency situations to assess and deflect issues.
Provided timely support during emergency situations, coordinating efforts with local law enforcement agencies when required.
Ensured client satisfaction through regular communication, providing detailed reports on daily patrol activities and incidents.
Participated in ongoing professional development opportunities to keep current with industry trends and advancements in mobile patrol techniques.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Optimized patrol routes for maximum efficiency, resulting in quicker identification of potential threats or concerns.
Investigated suspicious activities and persons to maintain security of premises.
Enhanced security by conducting thorough mobile patrols of assigned areas.
Conducted spot checks on access points and perimeter barriers, ensuring the integrity of client properties remained uncompromised at all times.
Gathered necessary information for court appearances and testified as witness under oath in court.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Developed strong relationships with local law enforcement agencies, fostering a sense of community and collaboration in addressing security concerns.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Monitored CCTV cameras and alarm systems for security breaches.
Reduced incidents of crime by maintaining a visible presence and deterring criminal activities.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Adhered to strict confidentiality guidelines, safeguarding sensitive client information and maintaining the utmost discretion in all interactions.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend, and holiday shifts.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
High School Diploma -
DUSABLE HIGH SCHOOL
Chicago, IL
01.1996
Security Training - Security And Protective Services
The Learning Institute of Chicago
Chicago, IL
07.1992
CUSTOMS & BORDER patrol training - Customs And Border Protection
BENEDICTINE COLLEGE
Lisle, IL
07.1999
No Degree - Security And Protective Services
Learning Institute Public Safety Training
Chicago, IL
07.1992
Skills
Policy Enforcement
Emergency Management
Surveillance monitoring
Crew Leadership
Discipline and Focus
Operations Monitoring
Critical Thinking
Organizational Skills
Cultural Awareness
Team Management
Organization and Time Management
Flexible and Adaptable
First Aid/CPR
Multitasking Abilities
Calm Under Pressure
PPE use
Multitasking
Problem-Solving
Written Communication
Decision-Making
Team building
Friendly, Positive Attitude
Accomplishments
I've been the Watch Commander of the quarter for the past 3 quarters.
Relevant Experience
Foot Patrol
Mobile Patrol
CCTV Operator
Traffic Control
Scheduling
Payroll
Process Serving
DETECX
PRIVATE INVESTIGATION
Other Experience
DCFS cleared GROUP HOME WORKER
References
Available Upon Request
Timeline
Public Safety Watch Commander
IIT PUBLIC SAFETY DEPARTMENT
07.2014 - Current
Armed Mobile Patrol Officer
KARD PROTECTION GROUP, INC.
08.2013 - 04.2014
Site/ Field Supervisor/CHA
Maverick Security, Inc.
07.2009 - 09.2015
High School Diploma -
DUSABLE HIGH SCHOOL
Security Training - Security And Protective Services
The Learning Institute of Chicago
CUSTOMS & BORDER patrol training - Customs And Border Protection