To obtain a full-time sales or other position that allows me to utilize my relationship-building and persuasion skills to help lead your company to a bright and profitable future.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Roofers Mart
Springfield, IL
10.2025 - 03.2026
Cultivated strong relationships with clients to identify and fulfill roofing material needs.
Delivered accurate product information and pricing to ensure customer satisfaction and loyalty.
Streamlined order processing workflows, enhancing efficiency in sales operations.
Mentored junior sales representatives on effective selling techniques and product knowledge.
Customer Service Representative
Blue Cross Blue Shield of Illinois
Springfield, IL
05.2025 - 10.2025
Resolved customer inquiries through effective communication and problem-solving techniques.
Educated clients on policy details, ensuring comprehensive understanding of benefits and coverage options.
Handled complex claims processing, maintaining accuracy and timeliness in all transactions.
Collaborated with cross-functional teams to enhance service delivery and improve client satisfaction.
Lead Sales Associate
Dollar General
Buffalo, IL
08.2024 - 03.2025
Assist customers in locating and purchasing merchandise
Operate cash register and scanner, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary
Receive, open and unpack boxes, stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
Clean the store, take out trash, dust and mop store floors, clean restroom and stockroom, and help set up sidewalk displays.
Open and close the store
Sales Representative
Area Distributors, Inc.
Quincy, IL
05.2023 - 08.2024
Schedule & travel to sales meetings with new potential clients
Schedule & travel to sales meetings with current clients, constantly check on their ordering needs, maintain stellar relationships
Communication daily with sales manager on different needs of clients
Meet with delivery drivers to assure customer satisfaction
Consistently look for new sales leads
Schedule & complete floor stripping & waxing jobs
Sales Representative
Triad Industrial Supply Corporation
Springfield, IL
06.2013 - 05.2023
Travel all over Central Illinois to assist clients in ordering
Schedule & travel to sales meetings with new potential clients, current clients, constantly check on their ordering needs, maintain stellar relationships
Communication daily with sales manager on different needs of clients
Consistently look for new sales leads
Schedule & complete floor stripping & waxing jobs
Assistant Dairy Manager
Schnucks
Springfield, IL
07.2008 - 07.2013
Made schedules
Inventory
Ordering
Stocking
Cashier Work
Loss Prevention
Disciplinary Write Ups
Education
Bachelors Degree - Communications
Benedictine University
Springfield, IL
01-2013
High School Diploma - undefined
Lanphier High School
Springfield, IL
01-2008
Skills
Excellent interpersonal skills
Ability to work in stressful situations
Outstanding public speaking skills
Building lifetime relationships
Professional management of schedules, mission, personnel, and budget
Negotiation of contracts
Increasing production with creative ideas
Management/Leadership skills
Customer service & satisfaction skills
Networking, communication, & persuasion skills
Timeline
Inside Sales Representative
Roofers Mart
10.2025 - 03.2026
Customer Service Representative
Blue Cross Blue Shield of Illinois
05.2025 - 10.2025
Lead Sales Associate
Dollar General
08.2024 - 03.2025
Sales Representative
Area Distributors, Inc.
05.2023 - 08.2024
Sales Representative
Triad Industrial Supply Corporation
06.2013 - 05.2023
Assistant Dairy Manager
Schnucks
07.2008 - 07.2013
High School Diploma - undefined
Lanphier High School
Bachelors Degree - Communications
Benedictine University
WORK RELATED EXPERIENCE
Chemical Training
Sales Force Training
General Floor Maintenance / Stripping & Waxing Floors