Cora Pechous
Berwyn
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Supervisor
Ditka's Restaurant
02.2022 - Current
- Supervised daily operations, ensuring high-quality service and adherence to company standards.
- Trained and mentored staff to enhance team performance and operational efficiency.
- Implemented process improvements that streamlined workflows and reduced wait times.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Resolved customer issues promptly, maintaining high levels of service quality and satisfaction.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Head Hostess
Ditka's Restaurant
06.2021 - Current
- Managed front-of-house operations, ensuring seamless guest experiences and efficient table turnover.
- Coordinated reservations and seating arrangements to optimize dining capacity during peak hours.
- Trained and mentored new staff on service standards and restaurant protocols for improved performance.
- Developed strategies to enhance customer satisfaction through personalized interactions and service adjustments.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Sales Associate
Target
11.2020 - 06.2021
- Enhanced customer engagement by delivering exceptional service and product knowledge.
- Managed inventory levels, ensuring optimal stock availability and minimizing discrepancies.
- Trained new associates on sales techniques and company policies to improve team efficiency.
- Collaborated with management to implement promotional strategies, increasing foot traffic.
- Resolved customer inquiries and complaints swiftly, maintaining high satisfaction rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Degree of Applied Sciences - Business Management
Morton College
Cicero, IL10.2025
High School Diploma -
Morton West High School
Berwyn, IL05.2020
Skills
- Goal oriented
- Training and mentoring
- Analytical thinking
- Relationship building
- Public speaking
- Conflict resolution
- Verbal and written communication
Timeline
Supervisor
Ditka's Restaurant
02.2022 - Current
Head Hostess
Ditka's Restaurant
06.2021 - Current
Sales Associate
Target
11.2020 - 06.2021
Degree of Applied Sciences - Business Management
Morton College
High School Diploma -
Morton West High School