Collin Nordine
Chicago
Summary
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
16
16
years of professional experience
Work History
Drum Instructor
Westmont Music Academy
07.2021 - Current
- Retained high levels of customer satisfaction through open communication channels with parents regarding progress updates, concerns or special requests about lesson content.
- Fostered a collaborative atmosphere among students by encouraging group practice sessions, fostering teamwork, and enhancing overall musicianship.
- Assisted students in selecting appropriate drumming equipment for their skill level, preferences, and budget, ensuring a positive experience from the start.
- Developed a comprehensive drum curriculum, incorporating various styles and techniques to cater to diverse student interests.
- Maintained clean workspaces that encouraged focus and safety during practice sessions.
Drum Instructor
School of Rock Chicago West
01.2018 - 01.2021
- Fostered a collaborative atmosphere among students by encouraging group practice sessions, fostering teamwork, and enhancing overall musicianship.
- Assisted students in selecting appropriate drumming equipment for their skill level, preferences, and budget, ensuring a positive experience from the start.
- Developed a comprehensive drum curriculum, incorporating various styles and techniques to cater to diverse student interests.
- Collaborated with fellow instructors at music studios to share best practices in teaching strategies, lesson planning, marketing tactics.
- Established a positive learning environment by building strong relationships with students and maintaining open lines of communication with parents.
- Organized engaging recitals for students to showcase their progress and achievements in front of family members and friends.
- Developed strong ties within the local music community by attending events, collaborating with other musicians, and supporting student performances beyond lessons.
Line Cook
Big Bricks
03.2016 - 03.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Barista
Phlour Bakery
04.2015 - 05.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Barista
West Town Bakery & Diner
05.2014 - 10.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista
Safari Cup
09.2011 - 07.2013
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
Lead Line Cook
Hardwater Bar and Grill
02.2012 - 04.2013
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Grilled meats and seafood to customer specifications.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
Barista
Cafe Descartes
05.2009 - 02.2011
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
- Streamlined ordering process, reducing wait times and increasing customer satisfaction.
Education
GED -
Niles North
Skokie, IL05-2004
Skills
- Drum curriculum development
- Student assessment
- Drumming techniques
- Music theory instruction
- Customer service
- Espresso preparation
- Coffee brewing
- Equipment maintenance
- Inventory management
- Team collaboration
- Order processing
- Menu development
- Employee training
- Team player
- Food preparation
- Recipe execution
- Kitchen sanitation
- Cooking techniques
- Order accuracy
Timeline
Drum Instructor
Westmont Music Academy
07.2021 - Current
Drum Instructor
School of Rock Chicago West
01.2018 - 01.2021
Line Cook
Big Bricks
03.2016 - 03.2018
Barista
Phlour Bakery
04.2015 - 05.2016
Barista
West Town Bakery & Diner
05.2014 - 10.2015
Lead Line Cook
Hardwater Bar and Grill
02.2012 - 04.2013
Barista
Safari Cup
09.2011 - 07.2013
Barista
Cafe Descartes
05.2009 - 02.2011
GED -
Niles North