Colleen Bruns
Frankfort
Summary
Dynamic and detail-oriented professional with a proven track record in customer service at New Avenue Dental and retail sales at Evilena's Red Dresser. Adept at enhancing customer experiences through effective communication and collaborative teamwork, leading to improved satisfaction and loyalty. Skilled in visual merchandising and administrative support, fostering welcoming environments,
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
New Avenue Dental
08.2021 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Assisted coworkers and staff members with special tasks on daily basis.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Retail Sales Associate
Evilena's Red Dresser
04.2018 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Provided exceptional customer service, leading to repeat store visits.
- Assisted with consignment intake that reflected current fashion trends.
Education
Bachelor of Arts - Interior Design
Harrington Institute of Design
Chicago, IL09-1992
Skills
- Customer service
- Collaborative Teamwork
- Effective Communication
- Detail-Oriented Approach
Timeline
Office Administrative Assistant
New Avenue Dental
08.2021 - 12.2024
Retail Sales Associate
Evilena's Red Dresser
04.2018 - 12.2021
Bachelor of Arts - Interior Design
Harrington Institute of Design
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