Dynamic Licensing Coordinator with a proven track record at OneDigital Advanced Health, achieving a 98% pass rate for licensing exams. Skilled in regulatory compliance and adept at cross-functional collaboration, I excel in data management and effective communication, ensuring timely licensing operations for over 500 employees.
Overview
3
3
years of professional experience
Work History
Licensing Coordinator
OneDigital Advanced Health
01.2024 - Current
Reviewed and verified licensing applications for accuracy and completeness.
Appointed newly licensed employees with eight health insurance carriers.
Taught material to new hires to prepare them for the Health Insurance General and State Licensing exams.
Helped 551 out of 562 total new hires pass the Health Insurance General and State Licensing Exam in 2024, achieving a 98% passing rate.
Tracked the status of applications and licenses, ensuring timely renewals and follow-ups for over 500 employees in 2024.
Partnered with cross-functional teams, including compliance, recruiting, and HR, to ensure seamless licensing operations.
Summarize licensing data in a way that is productive for those inside and outside of the compliance department.
Knowledge and proficiency with state regulatory agency software, and filing requirements.
Maintain accurate documentation, reports, and tracking systems for licensing activities.
Assist with any other administrative tasks, as required by the licensing team.
Licensed Insurance Agent
OneDigital Advanced Health
06.2023 - 01.2024
Assist Medicare recipients by providing them solutions to their medical, dental, vision, pharmaceutical, and general healthcare needs
Manage multiple CRM's and research tools simultaneously through effective organization and multitasking
Interview prospective clients to learn about their needs, discuss any existing coverage, then present and clearly explain insurance policy options based on those stated needs
Build and maintain a book of business through effective use of inbound and outbound leads, and consistent client follow up
Achieve high levels of enrollments (300+) through extensive product knowledge, thorough compliance procedures and skillful sales strategy
Ended Annual Enrollment Period (October 15-December 7) with 190 sales and 34% conversion rate of inbound leads
Operations Team Member
Llama Naturals
06.2022 - 08.2022
Shipped packages of natural vitamins and received on average 3,000 bottles of goods weekly under the guidance of the company's procedures
Created and updated Excel spreadsheets detailing the latest piece weight and average bottle weight information regarding the product
Observed and executed quality control procedures on every vitamin bottle daily
Demonstrated self-reliance by meeting and exceeding workflow needs