Cole Pletcher
Round Lake
Summary
I am a reliable worker, comfortable handling physically demanding tasks across long shifts. I am also a hardworking employee with customer service, multitasking, and time management abilities, devoted to giving every customer a positive and memorable experience. I am an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. I am experienced in fast-paced environments and adaptable to last-minute changes. I thrive off of strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Team success and achieving positive results is where most of my focus lies. I am seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Laborer
Mjm roofing
Waukegan
08.2025 - Current
- Assisted with roof installations and repairs under supervision.
- Operated hand tools and power equipment safely on job sites.
- Cleared debris and maintained a clean work environment daily.
- Collaborated with team members to complete tasks efficiently.
- Loaded and unloaded materials for roofing projects as needed.
- Prepared work areas by setting up scaffolding and ladders correctly.
- Conducted routine inspections of tools and equipment for proper function.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
Front of House Employee
Buona Beef
Round Lake
03.2025 - 08.2025
- Greeted customers warmly and ensured a positive dining experience.
- Managed cash register operations and processed customer payments accurately.
- Maintained cleanliness of dining area and assisted with table settings.
- Provided menu information and answered customer inquiries promptly.
- Coordinated food orders with kitchen staff for timely service delivery.
- Assisted in training new employees on front of house duties.
- Handled customer complaints professionally to resolve issues effectively.
- Supported team members during peak service hours to enhance efficiency.
- Processed payments using cash registers or POS systems accurately and efficiently.
Online Personal Shopper
Walmart
Crystal Lake
08.2024 - 01.2025
- Assisted customers in selecting products based on preferences and needs.
- Managed online orders and ensured accurate product availability.
- Communicated with team members to resolve customer inquiries efficiently.
- Navigated the Walmart website to find and recommend items for customers.
- Processed returns and exchanges following company policies and procedures.
- Provided feedback on customer preferences to enhance shopping experience.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Food Handler
KFC
Wauconda
09.2022 - 08.2024
- Prepared food items according to KFC's quality and safety standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated kitchen equipment safely and efficiently during food preparation.
- Assisted in managing inventory by restocking supplies as needed.
- Maintained a safe working environment by adhering to all sanitation protocols.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Swept floors in kitchen area at end of shift before closing up shop for the night.
- Stocked supplies such as food items, beverages and paper goods.
- Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
- Followed health and safety standards for proper food handling techniques.
- Demonstrated knowledge of menu items in order to answer customer questions accurately.
Education
Wauconda High School
Wauconda, IllinoisNremt - Emergency Medical Services
College of Lake County
Grayslake, IL 08.2025 - 05.2025
Skills
- Tool operation
- Safety protocols
- Heavy lifting
- Team collaboration
- Problem solving
- Conflict resolution
- Communication skills
- Hazardous material handling
- Equipment maintenance
- Fitness and agility
- Equipment operation
- Effective communication
- Cardiopulmonary resuscitation Certification
- Problem-solving
- EMT-basic
Accomplishments
- Honor chord for GPA>4.0
Affiliations
- Guitar player
- Active in the gym
- Running
Certification
- EMT-b
Timeline
Laborer
Mjm roofing
08.2025 - Current
Nremt - Emergency Medical Services
College of Lake County
08.2025 - 05.2025
Front of House Employee
Buona Beef
03.2025 - 08.2025
Online Personal Shopper
Walmart
08.2024 - 01.2025
Food Handler
KFC
09.2022 - 08.2024
Wauconda High School