Cole Patrick Sullivan
Carlinville
Summary
CompTIA A+ and CCNA certified Information Technology student with hands-on experience in routing, switching, and network security concepts. Skilled in Cisco CLI configuration, troubleshooting, and network implementation. Strong customer service background with proven reliability and problem-solving abilities. Seeking an entry-level IT or networking position to apply technical skills in a professional environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Associate
Sullivan’s Pharmacy
09.2021 - Current
- Delivered 15-20 prescriptions daily while maintaining 100% on-time delivery and customer satisfaction.
- Managed inventory tracking and returns, reducing discrepancies and improving organization.
- Provided excellent customer service to diverse clientele, fostering trust and satisfaction.
- Developed organizational and time-management skills by coordinating multiple daily deliveries.
Education
Associate - Information Technology
Ranken Technial College
St Louis, MO05-2026
High School Diploma -
Carlinville High School
Carlinville, IL05-2024
Skills
Networking: OSPF, VLANs, Inter-VLAN Routing, NAT/PAT, DHCP, Port Security
Hardware: Cisco 4331 Router, 2960/3560/3650 Switches
Tools: Wireshark, Cisco CLI, TFTP
Operating Systems: Windows
Certification
- CompTIA A+ Certified
- Cisco CCNA Certified
- Cisco SEC+ (In Progress)
Timeline
Delivery Associate
Sullivan’s Pharmacy
09.2021 - Current
Associate - Information Technology
Ranken Technial College
High School Diploma -
Carlinville High School
Strengths
- Attention to detail
- Fast learner
- Adaptability
- Punctual and dependable
- Self-motivated
- Strong organizational skills
- Understanding of routing and switching concepts
- Familiarity with Cisco CLI
- Basic network security principles
- Lab-based hands-on experience