Cole Montgomery
Peoria
Summary
Dynamic General Manager with a proven track record at Chipotle Mexican Grill, excelling in operations management and team building. Spearheaded employee training programs that enhanced productivity and compliance, while implementing quality control measures that elevated food standards. Recognized for resolving issues effectively and fostering a culture of continuous improvement.
Overview
3
3
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
06.2025 - Current
- Manage daily operations such as food preparation, customer service, and closing procedures.
- Collaborated with crew to streamline processes and enhance overall productivity.
- Oversaw inventory management efforts by organizing supplies and monitoring stock levels.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Responsible for recruiting, hiring, onboarding, and training of team members.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with corporate regulations.
- Participated in training sessions to understand company policies and improve service delivery.
Apprentice
Chipotle Mexican Grill
06.2024 - 06.2025
- Assisted in daily operational tasks, ensuring adherence to food safety standards.
- Participated in training sessions, enhancing knowledge of best practices within the workplace.
- Conducted routine inspections of work areas, identifying potential hazards for immediate resolution.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Implemented suggestions from mentors, leading to enhanced productivity and skill development.
- Conducted inventory checks to ensure all materials were available.
Service Leader
Chipotle Mexican Grill
10.2023 - 06.2024
- Supervised daily operations to ensure exceptional customer service and food quality.
- Trained new team members on company protocols and operational standards.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
- Collaborated with management to uphold safety standards and health regulations.
Kitchen Leader
Chipotle Mexican Grill
10.2022 - 10.2023
- Supervised kitchen operations ensuring compliance with food safety standards.
- Trained and mentored new team members on food preparation techniques.
- Coordinated daily prep and service schedules to optimize workflow efficiency.
- Implemented quality control measures to maintain high food standards.
- Monitored staff performance, providing constructive feedback to enhance skills.
- Oversaw food ordering processes, maintaining optimal inventory levels while minimizing costs.
- Lifted and carried heavy materials.
Education
Program Certificate - Frontline Manager Leadership
University of Denver
Denver, CO09-2025
High School Diploma -
Pekin Community High School
Pekin, IL05-2021
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Staff training
- Inventory control
- Quality management
- P&L management
Timeline
General Manager
Chipotle Mexican Grill
06.2025 - Current
Apprentice
Chipotle Mexican Grill
06.2024 - 06.2025
Service Leader
Chipotle Mexican Grill
10.2023 - 06.2024
Kitchen Leader
Chipotle Mexican Grill
10.2022 - 10.2023
Program Certificate - Frontline Manager Leadership
University of Denver
High School Diploma -
Pekin Community High School
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