Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cohen Kolmer

Belleville

Summary

Dynamic server with a strong work ethic and exceptional customer service skills honed at Chili's Bar and Grill. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Recognized for multitasking in high-pressure environments while maintaining cleanliness and fostering positive guest interactions. Reliable team player dedicated to delivering memorable dining experiences.

Offering a solid foundation in interpersonal skills and a knack for problem-solving, eager to learn and contribute in a supportive campus environment. Bring a proactive approach to understanding student needs and fostering a welcoming community. Ready to use and develop strong communication and organizational skills in the Resident Assistant role.

Overview

3
3
years of professional experience

Work History

Server

54th Street Bar And Grill
10.2025 - Current
  • Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
  • Managed order accuracy by efficiently taking and relaying food and drink requests to kitchen staff.
  • Collaborated with team members to maintain a clean and organized dining area during peak hours.
  • Assisted in training new staff on menu items and service protocols to enhance team performance.
  • Adapted quickly to changing demands, providing support during busy shifts to improve service efficiency.
  • Engaged with guests, addressing inquiries and resolving issues promptly to foster repeat business.
  • Maintained knowledge of menu offerings, enabling informed recommendations to enhance guest satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Chili's Bar And Grill - Brinker International
04.2024 - 09.2025
  • Utilized point-of-sale systems to process transactions and manage guest payments accurately.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Host

Chili's Bar and Grill
04.2024 - 09.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed waitlist efficiently to minimize guest wait times.
  • Communicated effectively with servers and kitchen staff for smooth operations.
  • Assisted in training new hosts on company procedures and best practices.

Host

Bella Milano
06.2022 - 03.2024
  • Handled guest inquiries and resolved concerns promptly to enhance satisfaction.
  • Maintained cleanliness and organization of front-of-house areas during shifts.
  • Monitored dining area to ensure optimal service flow and guest comfort.
  • Collaborated with management to implement improvements in host operations.

Education

BBA - Marketing And Finance (Double Major)

Southern Illinois University, Edwardsville
Edwardsville, IL
05-2028

High School Diploma -

Belleville East Township High School
Belleville
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Guest relations management
  • Relationship management
  • Positive guest interactions
  • Calm demeanor
  • Multitasking
  • High energy and stamina
  • Team leadership
  • Problem-solving
  • Excellent communication
  • Reliability
  • Adaptable and flexible
  • Warm and friendly
  • Reliable and responsible
  • Team player

Timeline

Server

54th Street Bar And Grill
10.2025 - Current

Server

Chili's Bar And Grill - Brinker International
04.2024 - 09.2025

Host

Chili's Bar and Grill
04.2024 - 09.2025

Host

Bella Milano
06.2022 - 03.2024

BBA - Marketing And Finance (Double Major)

Southern Illinois University, Edwardsville

High School Diploma -

Belleville East Township High School
Cohen Kolmer