Cohen Kolmer
Belleville
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Chili's Bar and Grill. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Recognized for multitasking in high-pressure environments while maintaining cleanliness and fostering positive guest interactions. Reliable team player dedicated to delivering memorable dining experiences.
Offering a solid foundation in interpersonal skills and a knack for problem-solving, eager to learn and contribute in a supportive campus environment. Bring a proactive approach to understanding student needs and fostering a welcoming community. Ready to use and develop strong communication and organizational skills in the Resident Assistant role.
Overview
3
3
years of professional experience
Work History
Server
54th Street Bar And Grill
10.2025 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed order accuracy by efficiently taking and relaying food and drink requests to kitchen staff.
- Collaborated with team members to maintain a clean and organized dining area during peak hours.
- Assisted in training new staff on menu items and service protocols to enhance team performance.
- Adapted quickly to changing demands, providing support during busy shifts to improve service efficiency.
- Engaged with guests, addressing inquiries and resolving issues promptly to foster repeat business.
- Maintained knowledge of menu offerings, enabling informed recommendations to enhance guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Chili's Bar And Grill - Brinker International
04.2024 - 09.2025
- Utilized point-of-sale systems to process transactions and manage guest payments accurately.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Chili's Bar and Grill
04.2024 - 09.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist efficiently to minimize guest wait times.
- Communicated effectively with servers and kitchen staff for smooth operations.
- Assisted in training new hosts on company procedures and best practices.
Host
Bella Milano
06.2022 - 03.2024
- Handled guest inquiries and resolved concerns promptly to enhance satisfaction.
- Maintained cleanliness and organization of front-of-house areas during shifts.
- Monitored dining area to ensure optimal service flow and guest comfort.
- Collaborated with management to implement improvements in host operations.
Education
BBA - Marketing And Finance (Double Major)
Southern Illinois University, Edwardsville
Edwardsville, IL05-2028
High School Diploma -
Belleville East Township High School
Belleville05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Guest relations management
- Relationship management
- Positive guest interactions
- Calm demeanor
- Multitasking
- High energy and stamina
- Team leadership
- Problem-solving
- Excellent communication
- Reliability
- Adaptable and flexible
- Warm and friendly
- Reliable and responsible
- Team player
Timeline
Server
54th Street Bar And Grill
10.2025 - Current
Server
Chili's Bar And Grill - Brinker International
04.2024 - 09.2025
Host
Chili's Bar and Grill
04.2024 - 09.2025
Host
Bella Milano
06.2022 - 03.2024
BBA - Marketing And Finance (Double Major)
Southern Illinois University, Edwardsville
High School Diploma -
Belleville East Township High School