Cody O'Brien
Westmont
Summary
Detail-oriented professional with a background in healthcare operations and administrative support, currently pursuing a Master’s in Data Analytics. Experienced in data entry, documentation, and supporting clinical workflows. Proficient in Excel with basic SQL knowledge and a strong interest in healthcare systems and application support, including learning platforms like Epic. Highly motivated to continuously learn and grow, with a strong ability to quickly pick up new systems and apply them in real-world settings.
Overview
5
5
years of professional experience
Work History
Security Professional
Allied Universal Services
Sugar Grove
02.2025 - Current
- Monitored site activity, assisted visitors, enforced policies and procedures to maintain safety and security.
- Communicated with guests, staff, and management to foster an organized and secure environment.
- Documented processes and maintained accurate records for operational use.
Physical Therapy Technician
Body Gears Physical Therapy
Oak Brook
07.2023 - 07.2024
- Assisted patients and coordinated workflow to enhance clinic operations and ensure efficient daily activities.
- Scheduled appointments and documented visit information while managing front desk responsibilities to streamline patient intake.
- Helped resolve scheduling and workflow issues by identifying problems and communicating solutions with staff.
Front Desk Attendant
Hulsey Wellness Center
Collegedale
08.2021 - 05.2023
- Managed front desk operations, ensuring smooth member check-in, prompt phone support, efficient registration, and accurate payment processing.
- Provided professional and friendly assistance to visitors, addressing inquiries and enhancing their experience.
- Maintained accurate information to support daily administrative tasks and deliver high-quality customer service.
Education
M.S. - Data Analytics, Data Engineering Candidate
Western Governors University
01-2027
B.S. - Kinesiology, Exercise Science
Southern Adventist University
Skills
- Customer Service
- Problem Solving
- Attention to Detail
- Organization
- Team Collaboration
- Scheduling
- Building Reports
- Administrative Support
- Documentation
- Medical Terminology
- Anatomy and Physiology
Technical Specialized Skills
Microsoft Excel (pivot tables, VLOOKUP, data cleaning)
SQL (basic queries, filtering, joins)
Data entry and record management
Basic data analysis and reporting
Google Workspace
Timeline
Security Professional
Allied Universal Services
02.2025 - Current
Physical Therapy Technician
Body Gears Physical Therapy
07.2023 - 07.2024
Front Desk Attendant
Hulsey Wellness Center
08.2021 - 05.2023
M.S. - Data Analytics, Data Engineering Candidate
Western Governors University
B.S. - Kinesiology, Exercise Science
Southern Adventist University