Summary
Overview
Work History
Education
Skills
References
Timeline
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ClydeAnthony Papp

ClydeAnthony Papp

Chicago

Summary

"I am a highly organized professional with a strong work ethic and exceptional customer service skills. With a well-rounded background in various industries, I thrive in taking on new challenges and consistently delivering my best. I am a hardworking, loyal, and friendly team player who would be a valuable asset to any organization."

Overview

20
20
years of professional experience

Work History

Shipt Shopper

Shipt
Naperville
02.2025 - Current
  • Greeted customers and answered product or service questions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
  • Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
  • Listened to customer needs to identify and recommend best products and services.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Communicated with vendors regarding product availability, pricing, delivery dates, and any other related information.
  • Identified customer needs by asking questions and advising on best solutions.
  • Suggested comparable products to replace out-of-stock items.
  • Managed client communications through email, phone, and messaging apps, ensuring timely responses.
  • Developed relationships with loyal shoppers by providing personalized shopping experiences.

Maitre D'

Raymes Steak and Fish House
Lisle
07.2016 - 02.2022
  • Created seating charts for large groups or private events.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Provided seating arrangements for guests according to their needs and preferences.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Cultivated customer-oriented, welcoming environment at busy fine-dining restaurant, handled reservations seamlessly and supervised flawless front-of-house operations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Coordinated with kitchen staff to ensure food was served in a timely fashion.
  • Provided guidance to servers regarding table placement for maximum efficiency.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Addressed and resolved customer concerns attentively and acted tactfully and with goodwill to transform potentially negative situations into demonstrations of exceptional customer service.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Managed reservations and waitlist in a timely manner, ensuring all customers were seated promptly.
  • Greeted and welcomed guests to the restaurant, providing excellent customer service.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Screenwriter

HBO/Antoletti Productions
Beverly Hills
06.2013 - 11.2014
  • 2 scripted television series written and developed by ClydeAnthony Papp and Chris Nicoletti for HBO Pictures
  • Composed treatments outlining the plot and key scenes in a screenplay format.
  • Developed stories, characters, and dialogue for two reality/scripted television series
  • Attended meetings with directors and actors to discuss character development and other story elements.

Head of Design and Sales

A & H Remodeling
Granada Hills
06.2005 - 01.2013
  • Head of Sales and Design.
  • Met with clients to establish ideas, goals and guidelines for design team.
  • Assessing the work to be done.
  • Presentation of designs for projects.
  • Pulling permits for work from the city, i.e., remodeling, additions, and building of a new property.
  • Formulated basic layout design or presentation approach and specified style, animation and graphics details.
  • Negotiating prices and contracts for work to be done.
  • Customer care during work, and follow-up after work was completed.
  • Advised senior management on topics related to design strategy or processes.
  • Coordinated with engineers and suppliers to move ideas into production.

Education

Bachelor of Science - Advertising And Marketing Communications

Johnson & Wales University
Providence, RI
06-1996

Skills

  • Strong organization
  • Effective communication
  • Quality assurance
  • Attention to detail
  • Professional appearance
  • Reading comprehension
  • Efficient multitasking
  • Reliability and punctuality
  • Order coordination
  • Time management
  • Sales expertise
  • Advertising and marketing
  • Sales proficiency
  • Verbal and written communication
  • Planning and organization
  • Customer service

References

References available upon request.

Timeline

Shipt Shopper

Shipt
02.2025 - Current

Maitre D'

Raymes Steak and Fish House
07.2016 - 02.2022

Screenwriter

HBO/Antoletti Productions
06.2013 - 11.2014

Head of Design and Sales

A & H Remodeling
06.2005 - 01.2013

Bachelor of Science - Advertising And Marketing Communications

Johnson & Wales University

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