Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clovis Kenese

Moline

Summary

Dynamic professional with extensive experience at Hibbett Sporting Goods, excelling in customer service and staff management. Proven ability to enhance sales through suggestive selling and build strong client relationships. Recognized for outstanding judgment and collaboration, consistently achieving high customer satisfaction. Adept at multitasking while maintaining professional service standards in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Bartender

Ballys
05.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Buffalo Wild Wings
10.2022 - 05.2023


  • Performed closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently closed the bar ensuring optimum performance for each shift.
  • Maintained a clean and organized work place always ensuring health guidelines are followed

Server

Buffalo Wild Wings
05.2022 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Steel Plow Burger
10.2021 - 05.2022


  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Followed health and safety protocols crucial for maintaining health and safety

Assistant Manager

Hibbett Sporting Goods
08.2020 - 11.2021


  • Increased customer satisfaction by efficiently handling and solving complaints.
  • Guided junior staff in professional growth through role-specific support.
  • Supported recruitment, interviewing and hiring processes for new employees.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Sales Associate

Adidas
11.2020 - 10.2021
  • Promoted specific merchandise through strategic placement on racks and shelves.
  • Answered customer questions about sizing, accessories, and merchandise
  • Increased sales revenue by building strong rapport with customers, recommending appropriate products, and promoting sales and events

Sales Associate

Hibbett Sporting Goods
05.2020 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Warehouse Worker

Fed Ex Ground
08.2019 - 01.2020


  • Efficiently closed the bar ensuring optimum performance for each shift.
  • Maintained a clean and organized work place always ensuring health guidelines are followed

Education

Bachelor Of Music -

Black Hawk College
Moline, IL

High School -

Rock Island High School
Rock Island, IL
05.2019

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Patience and tolerance
  • Customer service expertise
  • Memory retention
  • Suggestive selling
  • Salesmanship
  • Staff management
  • Outstanding customer service
  • Excellent judgment
  • Calm and composed
  • Collaboration and teamwork
  • Professional service standards
  • Issue resolution

Timeline

Bartender

Ballys
05.2023 - Current

Bartender

Buffalo Wild Wings
10.2022 - 05.2023

Server

Buffalo Wild Wings
05.2022 - 10.2022

Server

Steel Plow Burger
10.2021 - 05.2022

Sales Associate

Adidas
11.2020 - 10.2021

Assistant Manager

Hibbett Sporting Goods
08.2020 - 11.2021

Sales Associate

Hibbett Sporting Goods
05.2020 - 08.2020

Warehouse Worker

Fed Ex Ground
08.2019 - 01.2020

Bachelor Of Music -

Black Hawk College

High School -

Rock Island High School

Similar Profiles

CREATE PROFILE
Clovis Kenese