Clinton Klauser
Mendon
Summary
Dynamic leader with a proven track record at CED/Gem City Electric, adept in logistics optimization and building strong relationships. Spearheaded a new inventory system, enhancing accuracy and team productivity. Skilled in negotiation and customer service, consistently increasing sales and improving service levels. Expert in materials management and team leadership, driving significant cost savings and customer satisfaction.
Overview
12
12
years of professional experience
Work History
PC Supervisor
CED/Gem City Electric
09.2021 - Current
- Developed strong relationships with vendors and negotiated favorable contract terms for cost savings and improved service levels.
- Spearheaded the implementation of a new inventory management system, resulting in improved accuracy and better visibility into stock levels.
- Reduced inventory discrepancies by conducting regular audits and implementing an accurate tracking system.
- Enhanced team productivity by providing training, coaching, and mentoring to staff members.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Outside Sales Representative
Getz Fire
04.2021 - 09.2021
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Purchasing Assistant
Craig Industries
04.2019 - 04.2021
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Inside Sales Representative
Agilix Solutions/French Gerleman
05.2013 - 04.2019
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Education
Certificate HVAC/R - HVAC/R
Vatterott College
Quincy, IL10-2009
Skills
- Logistics optimization
- Warehouse management
- Materials management
- Relationship building
- Problem-solving
- Time management
- Customer Service-oriented
- Decision-making
- Team leadership
Timeline
PC Supervisor
CED/Gem City Electric
09.2021 - Current
Outside Sales Representative
Getz Fire
04.2021 - 09.2021
Purchasing Assistant
Craig Industries
04.2019 - 04.2021
Inside Sales Representative
Agilix Solutions/French Gerleman
05.2013 - 04.2019
Certificate HVAC/R - HVAC/R
Vatterott College
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