Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Clementine Yi

Chicago

Summary

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walgreens
06.2025 - Current
  • Provided exceptional customer service, resolving inquiries and issues promptly to enhance customer satisfaction.
  • Assisted customers in navigating company's products and services, enhancing their overall experience.
  • Utilized point-of-sale systems to process sales, returns, and exchanges while adhering to company protocols.
  • Assisted in restocking shelves to ensure product availability for customers.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Retail Associate

Evanston Stitchworks
04.2022 - 08.2024
  • Provided customer service, helping customers select products, answering questions, and fostering a positive store atmosphere.
  • Managed daily store operations, including food and product restocking, cleaning, and maintaining store appearance.
  • Operated POS systems for processing sales, returns, and handling cash and card payments.
  • Supported promotional initiatives and contributed to store growth by upselling products and offering personalized recommendations.
  • Collaborated with team members to complete prep tasks and keep the store organized during busy shifts.

Education

High School Diploma -

William Jones College Prep
Chicago, IL
05.2024

Bachelor of Science - Biochemistry

University of Illinois At Urbana-Champaign
Champaign, IL
05-2028

Skills

  • Cleaning & Sanitizing: Knowledgeable in maintaining a clean and sanitized environment, including cleaning surfaces, equipment, and following health and safety guidelines
  • Merchandising & Display: Skilled at organizing and displaying products effectively to attract customer interest and promote sales
  • Customer Service: Proven ability to create positive, empathetic customer interactions, ensuring a friendly and supportive experience
  • Point of Sale (POS): Proficient in using POS systems to process orders, handle payments, and resolve issues quickly and accurately
  • Task Management: Strong organizational skills, able to efficiently balance multiple responsibilities while ensuring high-quality service
  • Time Management: Skilled at prioritizing tasks in busy environments, ensuring tasks like food prep, customer service, and cleaning are completed on time
  • Team Collaboration: Collaborative and supportive team player, skilled at contributing to a positive work environment
  • Adaptability: Quick to learn new processes and tasks, especially in fast-paced, customer-focused environments
  • Attention to Detail: Consistently ensures accuracy in transactions, inventory management, and customer orders
  • Problem Solving: Resourceful in addressing challenges and finding practical solutions in a retail setting

LANGUAGES

English: Native/ Bilingual

Timeline

Customer Service Associate

Walgreens
06.2025 - Current

Retail Associate

Evanston Stitchworks
04.2022 - 08.2024

High School Diploma -

William Jones College Prep

Bachelor of Science - Biochemistry

University of Illinois At Urbana-Champaign
Clementine Yi