Clayton Roy
Information Technology Specialist
Streamwood,IL
Summary
Dedicated IT professional with a passion for networking, security, and information systems. Handled user support, IT operations, and administrative tasks across different environments, improving efficiency and ensuring overall operational success. Cisco CCNA, CompTIA Security+, and Network+ certified. Seeking to master technical skills and communication abilities within a dynamic and collaborative environment to drive growth.
Overview
3
3
Certifications
3
3
years of professional experience
Work History
Digital Workplace Operations Technician
Durex Industries - Spirax-Group
Cary, Illinois
08.2025 - Current
- Resolved hardware, software, network, and identity/access-related tickets, while maintaining high user and business satisfaction.
- Performed account and device management tasks in domain environments, including user resource access, patching, and security compliance.
- Assisted with cyber incident response by isolating compromised identities and devices to limit breach impact.
- Managed endpoint devices using Microsoft Intune supporting device lifecycle and security policy enforcement.
- Collaborated with infrastructure and engineering teams on system migrations, technology implementations, and infrastructure changes.
IT Administrative Assistant
CKD USA Corporation
Schaumburg, Illinois
07.2024 - 08.2025
- Provided IT support for hardware, software, and network issues across multiple company sites.
- Performed user account provisioning and deprovisioning in Active Directory, Entra ID (Azure AD), and Microsoft 365, including management of security groups, distribution groups, mailboxes, and licenses.
- Utilized security platforms to enforce security policies, including multi-factor authentication (MFA), VPN connectivity, and device access controls for systems joined to the corporate domain.
- Imaged, configured, and deployed computers and peripherals with appropriate security and identity settings.
- Managed digital asset inventory, utilizing spreadsheets for tracking and documentation.
Asset Disposition Technician
Digital R-E-D, LLC
Elgin, Illinois
06.2023 - 10.2024
- Diagnosed, tested, and repaired desktops, laptops, servers, networking equipment, and enterprise hardware to determine reuse, resale, or recycling eligibility.
- Performed material handling of metals, plastics, components, wiring, motherboards, and other assets in accordance with recycling and ITAD standards.
- Sanitized devices through data wiping procedures and captured hardware specifications for accurate documentation.
Education
Associate of Applied Science - Computer Information Systems
Elgin Community College
Elgin, IL05-2024
High School Diploma -
Streamwood High School
Streamwood 05.2001 -
Skills
- Active Directory
- Azure
- Entra ID (Azure AD)
- Microsoft Intune
- Microsoft 365
- Windows Server 2019/2022
- Group Policy management
- Microsoft Endpoint Configuration Manager
- Windows Autopilot
- Remote monitoring and management
- Hardware imaging
- Print server administration
- Microsoft Defender for Endpoint
- Incident triage
Certification
CompTIA Security+ — CompTIA | July 2026
Timeline
Digital Workplace Operations Technician
Durex Industries - Spirax-Group
08.2025 - Current
IT Administrative Assistant
CKD USA Corporation
07.2024 - 08.2025
Asset Disposition Technician
Digital R-E-D, LLC
06.2023 - 10.2024
High School Diploma -
Streamwood High School
05.2001 -
Associate of Applied Science - Computer Information Systems
Elgin Community College