Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Claudia Oros

Chicago

Summary

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Overview

25
25
years of professional experience

Work History

Supervisor

Dollar General
Chicago
05.2018 - Current
  • Supervised daily operations and ensured compliance with company policies.
  • Trained and mentored new team members on store procedures.
  • Managed inventory replenishment and organized stock on shelves.
  • Monitored sales floor for customer service quality and engagement.
  • Scheduled staff shifts and coordinated employee assignments effectively.
  • Implemented loss prevention strategies to minimize shrinkage risks.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Volunteer

FREE GEEK
Chicago
01.2016 - 07.2020
  • Disassembled computers and placed parts in designated recycling bins
  • Erased hard drives from older computers

Volunteer for Local School Council (LSC)

MATHER HIGH SCHOOL
Chicago
01.2016 - 07.2018
  • Approved major school decisions for each year including the budget for each fiscal year
  • Voted to elect new principals, and voted to extend or terminate a principal's contract
  • Addressed parental concerns
  • Approved all school fundraisers and decisions regarding raising funds

Secretary of Parent Advisory Committee (PAC)

MATHER HIGH SCHOOL
Chicago
01.2016 - 07.2018
  • Recorded minutes for each meeting
  • Created and facilitated workshops for parents including workshops on CPR, better parenting and computer knowledge
  • Facilitated 'brainstorming groups' with parents to figure out school needs
  • Conducted community outreach work to get additional parent involvement

Sales Associate/Cashier

TARGET
Skokie
01.2006 - 07.2010
  • Processed cash, check, credit card, and automatic debit transactions; issued refunds and credits
  • Answered customer inquiries and resolved customer complaints; provided exceptional customer service
  • Maintained up-to-date knowledge of sales and promotions, policies regarding payments, refunds/exchanges, and security practices
  • Conducted store inventory and re-stocked various departments
  • Maintained accurate records regarding stock and inventory

Housekeeper

Self
Chicago
10.2000 - 08.2009
  • Maintained cleanliness and organization of residential spaces daily.
  • Managed laundry tasks, including washing, drying, and folding clothes.
  • Implemented effective cleaning routines to ensure thorough sanitation.

Daycare

MIS PEQUENOS EXPLORADORES
Chicago
01.2003 - 07.2005
  • Engaged children through arts and crafts and reading stories
  • Promoted language development skills
  • Demonstrated good decision making and an ability to ensure safe conditions for young children
  • Worked with parents to develop and implement a system of discipline and rewards to promote positive behavior
  • Prepared healthy meals for children

Education

General Education Diploma -

BYC EDUCATION PROGRAM
Chicago
05.2018

Skills

  • Fluent in English
  • Fluent in Spanish
  • Highly proficient in Microsoft Office
  • Social media
  • Internet research

Community Service

  • MATHER HIGH SCHOOL, Chicago, IL, Secretary of Parent Advisory Committee (PAC), 01/01/16, Present, Recorded minutes for each meeting, Created and facilitated workshops for parents including workshops on CPR, better parenting and computer knowledge, Facilitated 'brainstorming groups' with parents to figure out school needs, Conducted community outreach work to get additional parent involvement
  • MATHER HIGH SCHOOL, Chicago, IL, Volunteer for Local School Council (LSC), 01/01/16, Present, Approved major school decisions for each year including the budget for each fiscal year, Voted to elect new principals, and voted to extend or terminate a principal's contract, Addressed parental concerns, Approved all school fundraisers and decisions regarding raising funds
  • FREE GEEK, Chicago, IL, Volunteer, Disassembled computers and placed parts in designated recycling bins, Erased hard drives from older computers

Timeline

Supervisor

Dollar General
05.2018 - Current

Volunteer

FREE GEEK
01.2016 - 07.2020

Volunteer for Local School Council (LSC)

MATHER HIGH SCHOOL
01.2016 - 07.2018

Secretary of Parent Advisory Committee (PAC)

MATHER HIGH SCHOOL
01.2016 - 07.2018

Sales Associate/Cashier

TARGET
01.2006 - 07.2010

Daycare

MIS PEQUENOS EXPLORADORES
01.2003 - 07.2005

Housekeeper

Self
10.2000 - 08.2009

General Education Diploma -

BYC EDUCATION PROGRAM
Claudia Oros