Claudia Alvarez
Chicago
Summary
Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cremeria La Ordena
2022.09 - 2023.11
- Managed inventory.
- Making orders to provide what was needed in the store.
- Receiving shipment.
- Learned to be in the deli section.
- Having the correct money on the opening & closing of each shift.
- Trained new team members on company policies and customer service protocols.
- Maintained a clean, safe, and organized store environment.
- Coached new employees, ensuring smooth onboarding process.
- Coached new employees, ensuring smooth onboarding process.
- Worked flexible hours.
Little Company of Mary Hospital
Lori's Gift Shop
2019.07 - 2020.08
- Cashier
- Regularly ensured all shelves & displays were coordinated, stocked in neat fashion for better inventory.
- Diligently handle transactions such as credit cards,cash exchanges & returns.
- Key holder.
- Supported the opening & closing of each shift.
- Worked flexible hours such as weekends and holiday's shifts.
Education
Phlebotomy Diploma -
Northwest Phlebotomy School
Chicago2025-07
High School Diploma -
Catalyst Maria High School
Chicago, IL2017-06
Skills
- Customer service
- Opened minded
- Communication
- Creative
- Self-motivation
- Patient
- Teamwork and collaboration
- Money handling
- Adaptability and flexibility
Certification
- Certified in phlebotomy.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Cremeria La Ordena
2022.09 - 2023.11
Little Company of Mary Hospital
Lori's Gift Shop
2019.07 - 2020.08
Phlebotomy Diploma -
Northwest Phlebotomy School
High School Diploma -
Catalyst Maria High School