PROFESSIONAL SUMMARY SKILLS Training and Development Conflict Resolution Business Development Operations management Consistently meet goals Played an instrumental role in increasing customer satisfaction ratings 100% within one year as General Manager.Interpersona Sales expertise Verbal and written communicate. Efficient multi-tasker Relationship building Staff training/development Effective leader Developed value-added solutions and approaches by everaging trends marketplaces and industries. Delivered business strategy and developed systems and procedures to effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, Natural leader and organized manager. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
. • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 100%.
• Increased monthly staff retention rate by 100% after implementing new training programs.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels. •
• Increased sales by $300 by establishing goals, overseeing performance and [Action]