Results-driven individual with strong training and communication skills in the hospitality industry. Experienced in cash management, team collaboration, and client education, contributing to a positive guest experience and operational efficiency.
Overview
4
4
years of professional experience
Work History
Server/Hostess/Store Opener
Jimmy's Charhouse Restaurant
Libertyville
05.2024 - 08.2025
Handled cash and card transactions, maintaining accurate cash drawer balance.
Assisted in training new hosts on procedures and service standards.
Monitored dining area for cleanliness and guest comfort.
Opened store on scheduled days, ensuring readiness for operations.
Managed the cash register, processed payments, and handled returns and exchanges.
Mosquito Technician
Skeeter Beater
Lake Zurich
06.2024 - 08.2024
Educated clients on prevention methods and service schedules for mosquito management.
Used safety protocols while handling pesticides and operating equipment.
Responded promptly to customer inquiries regarding treatments and service issues.
Trainer
Shake Shack
Vernon Hills
06.2021 - 01.2024
Delivered hands-on training in customer service techniques and product knowledge.
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Maintained cleanliness and organization of checkout area and displays.
Handled cash, credit, and digital payments accurately and securely.