Claire Hudacin
Chicago
Summary
Dynamic General Manager with a proven track record at Gap, excelling in operations management and team building. Spearheaded strategies that drove year-over-year sales growth, while enhancing customer relations and employee engagement. Skilled in budget forecasting and project management, I foster a productive environment that prioritizes goal achievement and problem resolution.
Overview
17
17
years of professional experience
Work History
General Manager
Gap
10.2022 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Assistant Store Manager
Gap
06.2013 - 10.2022
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Executed creation of exciting merchandise displays to catch attention of store customers.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Co-Manager
The Limited
06.2010 - 05.2013
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
Store Manager
Abercrombie & Fitch
03.2008 - 06.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Bachelor of Arts - English
Purdue University
West Lafayette, INSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Customer relations
- Goal setting
- Deadline oriented
- Project management
- Sales analysis
Timeline
General Manager
Gap
10.2022 - Current
Assistant Store Manager
Gap
06.2013 - 10.2022
Co-Manager
The Limited
06.2010 - 05.2013
Store Manager
Abercrombie & Fitch
03.2008 - 06.2010
Bachelor of Arts - English
Purdue University
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