Summary
Overview
Work History
Education
Skills
Leadership and Awards
Timeline
Generic

Claire Beresford

Chicago

Summary

Thorough Senior Analyst with over a 4 -year background in Business Enablement Project Management. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in onboarding and client management.

Overview

5
5
years of professional experience

Work History

Senior Analyst - Master Data Management, Business Enablement

Walgreens
06.2023 - Current
  • Enhanced data accuracy by 34% through the successful implementation of a training curriculum for a new workflow process, resulting in streamlined new-item setup and improved cross-functional collaboration
  • Designed and customized a new ticketing system (Zendesk) and help center utilized by over 2,000 stakeholders, enabling and supporting all system (Stibo) users
  • Managed and trained 10-person team who handled Zendesk ticket resolution through daily training sessions and consistent feedback which resulted in improved ticket close time by 80%
  • Developed Stibo documentation and support materials utilized by both internal and external stakeholders, leading to a widespread increase in new item set up accuracy and item attribute updates

Supply Chain Analyst Rotational Program (SCARP) - Rotation 3 - Sr. Supply Planning (Grocery)

Walgreens
10.2022 - 06.2023
  • Leveraged coding skills (SQL & Python) to automate a weekly KPI report sent out to inform vendors of their current performance metrics (fill rate and in stock)
  • Partnered with cross functional teams to successfully execute seven category resets and revisions, removing under-performing items and replacing them with new items
  • Fostered relationships with 140 vendors within both distribution center and direct to store delivery supply chain models to ensure consistent on time deliveries of purchase orders

Supply Chain Analyst Rotational Program (SCARP) - Rotation 2 - IM Forecasting Analyst

Walgreens
03.2022 - 09.2022
  • Facilitated training sessions and weekly office hours to support the inventory team through forecasting system upgrade implementation (Antuit)
  • Coordinated high priority upgrades within the new Antuit forecasting tool to enhance and customize the system for most efficient use
  • Managed ad hoc requests from vendors and planners by building SQL tables to expand in their forecasting visibility

Supply Chain Analyst Rotational Program (SCARP) - Rotation 1 - Sr. Supply Planning (Beverages)

Walgreens
06.2021 - 02.2022
  • Authorized and managed purchase orders for categories that account for $1.9B in sales using forecast and billings trends based on seasonality and location
  • Managed in stock, on time fill rate, and seasonal inventory within the beverage category for nearly 250 vendors, including Keurig Dr
  • Pepper, Nestle, and RNDC
  • Facilitated and led vendor meetings to discuss current supply issues, vendor performance, and process improvement to provide a high level of service to Walgreens distribution centers and stores

Internship - Data and Inventory Management

Walgreens
06.2020 - 08.2020
  • Communicated with individual stores to identify discrepancies in inventory levels to aid in the efficiency of inventory ordering process (phantom inventory)
  • Created a data analyzing process to streamline across all business units that would identity inefficiencies in the display process to reduce the amount of habitually under allocated displays

Education

Bachelor of Arts - Supply Chain Management, Sustainability Minor

Michigan State University
East Lansing, MI
05.2021

Skills

  • Public speaking and presenting
  • Project management
  • Efficient process development
  • Stakeholder collaboration
  • People management
  • Effective remote and in person working
  • SQL

Leadership and Awards

  • Recruitment Lead, Supply Chain Early Career Programs (Walgreens)
  • Champion of Champions (Walgreens)
  • President (Phi Chi Theta Professional Business Fraternity)

Timeline

Senior Analyst - Master Data Management, Business Enablement

Walgreens
06.2023 - Current

Supply Chain Analyst Rotational Program (SCARP) - Rotation 3 - Sr. Supply Planning (Grocery)

Walgreens
10.2022 - 06.2023

Supply Chain Analyst Rotational Program (SCARP) - Rotation 2 - IM Forecasting Analyst

Walgreens
03.2022 - 09.2022

Supply Chain Analyst Rotational Program (SCARP) - Rotation 1 - Sr. Supply Planning (Beverages)

Walgreens
06.2021 - 02.2022

Internship - Data and Inventory Management

Walgreens
06.2020 - 08.2020

Bachelor of Arts - Supply Chain Management, Sustainability Minor

Michigan State University

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Claire Beresford