Cindy Barboza

• Managed client accounts, ensuring accurate billing and timely payments.
• Developed and implemented budget strategies to optimize resource allocation.
• Collaborated with teams to enhance service delivery and client satisfaction.
• Analyzed financial reports to identify trends and improve profitability.

Assisted Skin specialist by:

• Delivered personalized skin care consultations to assess client needs and recommend suitable treatments.
• Executed advanced facial techniques, including chemical peels and microdermabrasion, enhancing client satisfaction.
• Educated clients on proper home care routines to maintain skin health post-treatment.
• Led training sessions for junior therapists on effective treatment procedures and customer service excellence.
• Developed and implemented new skin care protocols, improving service efficiency and client retention.

• Streamlined policy administration processes, improving operational efficiency and reducing turnaround time.
• Mentored junior agents on best practices in client interactions and policy recommendations.
• Collaborated with underwriters to assess risk factors and establish competitive pricing structures.

• Developed tailored insurance solutions for clients, ensuring comprehensive coverage and satisfaction.
• Analyzed client needs to recommend appropriate policies and enhance customer retention strategies.
• Educated clients on policy features, benefits, and claims processes to promote informed decision-making.
• Built strong relationships with clients through effective communication and prompt service delivery.

• Coordinated billing processes to ensure timely and accurate invoicing for healthcare services.
• Implemented system improvements that reduced billing discrepancies.