Cindy Acosta Hernandez
Chicago
Summary
Dynamic sales associate with a proven track record at Pandora, excelling in customer service and relationship building. Skilled in inventory management and point-of-sale systems, I foster brand loyalty through exceptional support. Reliable and punctual, I thrive in high-pressure environments, ensuring customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Sales Associate
Pandora
02.2024 - Current
- Provided exceptional customer service, enhancing overall shopping experience and customer satisfaction.
- Assisted customers in product selection, demonstrating knowledge of jewelry features and trends.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained inventory levels by organizing merchandise and conducting regular stock checks.
- Educated customers on care instructions for jewelry, fostering long-term brand loyalty and trust.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Crew Member
Dunkin' Donuts
08.2020 - 10.2020
- Prepared and served coffee beverages following standard recipes to ensure quality and consistency.
- Maintained cleanliness of workstations, contributing to a welcoming environment for customers.
- Assisted in inventory management by restocking supplies and monitoring product levels regularly.
- Engaged with customers to provide prompt service and address inquiries effectively.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Adhered to food safety regulations and company policies while handling food products.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Lakeview High School
Chicago, ILSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Pandora
02.2024 - Current
Crew Member
Dunkin' Donuts
08.2020 - 10.2020
High School Diploma -
Lakeview High School