Summary
Overview
Work History
Education
Skills
Timeline
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Cindi Carrington

MOMENCE

Summary

Experienced leader with a strong background in guiding and developing teams, adept in operations management and client relationship building. Excelled in revenue growth, ensuring high standards, and team development. Demonstrated ethical leadership and financial acumen, achieving high client retention and employee satisfaction while fostering a culture of accountability. Known for collaborative approach and commitment to excellence.

Overview

25
25
years of professional experience

Work History

Managing Partner

Tidal Wave Auto Spa
03.2024 - Current
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company.
  • Established and implemented business procedures and process improvements.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
  • Increased client base by implementing effective marketing strategies and fostering long-term relationships.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Strengthened client relationships through personalized service and attention to detail, resulting in high retention rates and positive referrals.
  • Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.

General Manager

Cracker Barrel Country Store
05.2000 - 05.2019
  • Coordinated cross-functional teams to enhance workflow efficiency.
  • Reviewed financial reports to identify trends for strategic adjustments.
  • Fostered a culture of accountability for improved team cohesion and morale.
  • Streamlined operational processes by implementing best practices.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Reported issues to higher management with great detail.

Education

General Studies

Kankakee Community College
Kankakee, IL

Skills

  • Revenue growth
  • Operations management
  • Client relationship building
  • Financial administration
  • Employee motivation and performance
  • Cost reduction
  • Ethical leadership
  • Relationship and team building
  • Leadership and people development
  • Regulatory compliance

Timeline

Managing Partner

Tidal Wave Auto Spa
03.2024 - Current

General Manager

Cracker Barrel Country Store
05.2000 - 05.2019

General Studies

Kankakee Community College

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Cindi Carrington