Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cierra Smith

Chicago

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, experienced in customer service roles at SSP America and Amazon Fresh. Proven ability to build relationships and ensure customer satisfaction while managing transactions accurately. Recognized for reliability and adaptability in fast-paced environments, consistently delivering exceptional service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

SSP America
08.2023 - Current
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Security Officer

Allied Universal Security Services
05.2021 - 11.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Cashier

Amazon Fresh
02.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Inshopper

Jimmy John's
07.2018 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Northern Illinois University
Dekalb, IL
01-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality

Certification

  • Certified Phlebotomist

Timeline

Cashier

SSP America
08.2023 - Current

Security Officer

Allied Universal Security Services
05.2021 - 11.2023

Cashier

Amazon Fresh
02.2020 - 07.2021

Inshopper

Jimmy John's
07.2018 - 08.2020

High School Diploma -

Northern Illinois University

Similar Profiles

CREATE PROFILE
Cierra Smith