Ciera Voorhees
Manteno
Summary
Accomplished nursing graduate with a strong foundation in personal care and a proven commitment to delivering exceptional patient satisfaction. Demonstrates a compassionate approach while effectively navigating diverse cultural backgrounds, ensuring respectful and personalized interactions with patients, visitors, and colleagues. Eager to leverage clinical skills and an empathetic nature in a dynamic healthcare environment that values quality care and collaboration. Dedicated to fostering positive relationships and enhancing the overall patient experience through attentive service and professional integrity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse
Franciscan Health Olympia Fields
Olympia Fields, IL
10.2019 - Current
- Educated patients and families on treatment plans, medications, and lifestyle choices.
- Reviewed and documented patient complaints and symptoms to ensure comprehensive medical evaluations.
- Maintained accurate records of treatments, medications, and follow-up care instructions to support patient recovery.
- Facilitated strong relationships between patients, families, and healthcare providers by serving as a knowledgeable resource on urological issues.
- Enhanced patient satisfaction through proactive communication and prompt follow-up actions to address concerns.
- Assisted physicians in performing urologic procedures, ensuring optimal patient care.
- Maintained a safe and sterile environment during urologic procedures, minimizing infection risks.
- Implemented quality improvement initiatives that streamlined processes, enhancing overall efficiency in patient care delivery.
- Served as a liaison between patients and various support services such as financial assistance programs, community resources, and DME companies.
- Implemented the process of obtaining prior authorizations to streamline patient care and operational efficiency.
CNA: Intermediate Cardiac Telemetry Unit
Silver Cross Hospital
03.2018 - 08.2019
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Provided immediate assistance in emergency and rapid response situations to evaluate needs and deliver care.
- Purposefully rounded hourly for safety.
Clinical Experience
08.2017 - 05.2019
- Salem Village-Joliet, IL: 48 hours completed for Fundamentals & Med-surg 1
- St. Joseph Medical Center- Joliet, IL: Medical Surgical Unit, 48 hours completed for Med-surg 2
- Silver Cross Hospital-New Lenox, IL: Women/ Infant Services, 48 hours completed for OB
- Troy Elementary School- Shorewood, IL: 12 hours completed for Pediatrics
- Silver Cross Hospital-New Lenox, IL: Cardiac Telemetry Unit, 48 hours completed for Med-surg 3
- Silver Cross Hospital-New Lenox, IL: Behavioral Health Unit, 48 hours completed for Mental health
- St. James Hospital- Olympia Fields, IL: Medical Surgical Unit, 60 hours completed for Med-surg 4
- St. James Hospital- Olympia Fields, IL: 48 hours completed of Preceptorship in Interventional Lab/Cardiac Cath Lab
Patient Transporter
Silver Cross Hospital
08.2015 - 03.2018
- Provided physical support to patients through diverse types of mobility assistance.
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve safety.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
- Reported any unusual or urgent circumstances in patients’ condition or environment immediately to patients’ nurse or clinical supervisor.
Education
Bachelor of Science - Nursing
Purdue Northwest University
Hammond, IN05-2022
Associates Degree of Nursing - undefined
Joliet Junior College
05.2019
Study of Nursing
Moraine Valley Community College
05.2016
High School Diploma - undefined
Oak Forest High School
05.2012
Skills
- Patient privacy and confidentiality
- Compassionate patient support
- Clinical documentation
- Efficient, adaptable and reliable team player
- Patient and family advocacy
- Procedural preparations
- Setting up referrals & obtaining prior authorizations
- Call triaging
- Proficient with Epic system
- Difficult foley catheter insertions
Certification
- Registered Nurse for State of Illinois
- License number: 041483643
- Certified Nursing Assistant
- CPR Certified through American Heart Association
- NIH Stroke Scale Certified through American Stroke Association
CONTACT
- PHONE: 708-663-1608
- EMAIL: cieravoorhees@gmail.com
- ADDRESS: 326 Sunset Trl, New Lenox, IL
Timeline
Registered Nurse
Franciscan Health Olympia Fields
10.2019 - Current
CNA: Intermediate Cardiac Telemetry Unit
Silver Cross Hospital
03.2018 - 08.2019
Clinical Experience
08.2017 - 05.2019
Patient Transporter
Silver Cross Hospital
08.2015 - 03.2018
Associates Degree of Nursing - undefined
Joliet Junior College
Study of Nursing
Moraine Valley Community College
High School Diploma - undefined
Oak Forest High School
Bachelor of Science - Nursing
Purdue Northwest University