Ciearra Jackson
Chicago
Summary
Experienced Security Officer specializing in surveillance operations and incident management. Ensures compliance with safety protocols while effectively monitoring premises and controlling access. Skilled in risk assessment and incident reporting, dedicated to maintaining a safe environment and preventing unauthorized access. Remains calm under pressure, adept at handling challenging interactions and contributing to overall safety.
Overview
4
4
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Chicago
06.2024 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter and detect suspicious activities.
- Operated surveillance equipment to monitor and record events in real-time.
- Responded promptly to alarms and incidents, coordinating with emergency services.
- Enforced access control procedures to secure restricted areas effectively.
- Secured personnel and premises through thorough building inspections and proactive property patrols.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems promptly and relayed clear information, ensuring effective response while working independently.
Home Help Provider
Help at Home Senior Care
Chicago
09.2024 - 06.2025
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to seniors in their homes.
- Maintained a clean, safe, and organized living environment for clients.
- Provided companionship and emotional support to elderly clients.
- Ensured safety of all patients by following safety protocols established by employer.
- Helped maintain cleanliness in the home environment by washing dishes and tidying living areas.
- Encouraged independence among clients while providing supervision during activities of daily living.
Retail Cashier
Burlington
Chicago
08.2022 - 04.2023
- Processed customer transactions efficiently at the register.
- Assisted customers with product inquiries and returns, ensuring satisfaction and loyalty.
- Greeted customers in a friendly and professional manner.
- Maintained accurate cash drawer during shifts.
- Followed company policies regarding payment methods, discounts, refunds.
- Performed opening and closing duties such as counting money, balancing registers.
- Organized merchandise displays to attract customer attention and drive sales.
- Implemented store promotions and sales initiatives, contributing to increased customer engagement.
- Managed inventory by restocking shelves regularly.
- Ensured compliance with company policies and procedures consistently.
Education
High School Diploma -
Bogan
3939 W 79th St, Chicago, IL 6065206-2023
Skills
- Surveillance operation
- Access control
- Security protocols
- Security systems
- Security screenings
- Incident management
- Emergency response
- Risk assessment
- Emergency evacuation planning
- Safety inspections
- Incident reporting
- Incident documentation
- Asset protection strategies
- Report writing
- Customer service
- Team collaboration
- Effective communication
- Problem solving
Timeline
Home Help Provider
Help at Home Senior Care
09.2024 - 06.2025
Security Officer
Securitas Security Services USA
06.2024 - Current
Retail Cashier
Burlington
08.2022 - 04.2023
High School Diploma -
Bogan