Summary
Overview
Work History
Education
Skills
Timeline
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Ciara Martin

Bourbonnais

Summary

Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Culvers and Jaenickes. Excelled in enhancing customer experiences and training team members, demonstrating exceptional multitasking and organizational skills. Skilled in point-of-sale transactions, ensuring efficiency and quality in high-pressure environments, as well as prioritizing hospitality.

Overview

4
4
years of professional experience

Work History

Crew Member

Culvers
11.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Trained new team members on procedures, customer service, and sales techniques.

Team Member

Jaenickes
07.2021 - 10.2023
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

High School Diploma -

Bradley Bourbonnais Community High School
Bradley, IL
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Point-of-sale transactions
  • Hospitality service expertise
  • Store opening and closing

Timeline

Crew Member

Culvers
11.2023 - Current

Team Member

Jaenickes
07.2021 - 10.2023

High School Diploma -

Bradley Bourbonnais Community High School

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Ciara Martin