Ciara Gray
Chicago
Summary
Results-driven management student with a strong academic foundation and a proven track record of excellence in leadership roles. Passionate about organizational efficiency and strategic planning, bringing a unique blend of business skills, personal communication, and adaptability to drive success in professional environments. Committed to providing continuous improvement to the team and excited to contribute skills and enthusiasm to a challenging management role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Media Marketing Manager
South of the Border
10.2024 - Current
- Increased online engagement through the creation of compelling content tailored to target audiences.
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Managed multiple social media platforms for increased engagement and audience growth.
- Monitored industry trends to stay ahead of competitors, adjusting tactics as needed.
Hostess
Miru
08.2024 - Current
- Greet guests with a friendly demeanor, ensuring they feel valued from the moment they arrive
- Coordinate reservations with precision using advanced booking systems, optimizing seating arrangements for flow and guest satisfaction
- Serve as a liaison between guests, management, and the service team, addressing special requests or concerns promptly and gracefully
Marketing Intern
Chicago Twenty Something
09.2024 - 12.2024
- Promoted company events through creative videos
- Sat in on company meetings to brainstorm success
- Worked on weekly assignments and met specific deadlines
Manager of Operations
GODLY Smoothies
02.2021 - 01.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Identified and resolved unauthorized, unsafe or ineffective practices
- Set, enforced and optimized internal policies to maintain responsiveness to demands
Retail Sales Associate
Inland Sea and Kite Site
05.2020 - 08.2020
- Greeted customers and helped with product questions, selections and purchases
- Stocked merchandise, clearly labeling items, and arranging according to size and color
- Maintained a clean sales floor and straightened merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking and reorganizing products
Education
Bachelor of Business Management - Marketing Minor
Loyola University Chicago, Quinlan School of Business
05.2026
Skills
- Strategic planning
- Verbal and written communication
- Time management
- Proficient in Microsoft Excel
- Customer service
- Effective multitasking
- Patience and empathy
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Social Media Marketing Manager
South of the Border
10.2024 - Current
Marketing Intern
Chicago Twenty Something
09.2024 - 12.2024
Hostess
Miru
08.2024 - Current
Manager of Operations
GODLY Smoothies
02.2021 - 01.2023
Retail Sales Associate
Inland Sea and Kite Site
05.2020 - 08.2020
Bachelor of Business Management - Marketing Minor
Loyola University Chicago, Quinlan School of Business
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