Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciara Figueroa

Chicago

Summary

Merchandise associate with strong skills in team collaboration and training. Proven ability to organize merchandise displays and uphold store standards, enhancing customer shopping experiences. Experienced in mentoring new associates to ensure operational excellence.

Overview

6
6
years of professional experience

Work History

Merchandise Associate

TJ Maxx
Chicago
10.2019 - Current
  • Organized merchandise displays to enhance visual appeal and customer engagement.
  • Collaborated with team members to maintain store cleanliness and presentation standards.
  • Facilitated outstanding customer service through prompt problem resolution and issue management
  • Trained new associates on store policies, procedures, and product knowledge effectively.
  • Kept work areas professional, organized and clean.
  • Printed labels and tags for for-sale merchandise.
  • Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
  • Handled returns and exchanges following store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Women's coordinator

TJ Maxx
Chicago
05.2023 - 04.2024
  • overseeing email communications and addressing messages
  • Maintaining features and price points.
  • mentoring new hires in fashion department
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Stocked shelves with new inventory as needed and maintained store cleanliness standards.
  • Collaborated with team members to streamline checkout processes during peak hours.
  • Trained new cashiers on procedures, systems, and customer service best practices.

Education

GED -

GED Testing Service
Online
11-2023

Associate Degree in Nursing - Nursing

Triton College
River Grove, IL

Skills

  • Visual merchandising
  • Customer service
  • Product labeling
  • Cash register operation
  • Task prioritization
  • Training and mentoring
  • Team collaboration

Timeline

Women's coordinator

TJ Maxx
05.2023 - 04.2024

Merchandise Associate

TJ Maxx
10.2019 - Current

GED -

GED Testing Service

Associate Degree in Nursing - Nursing

Triton College

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Ciara Figueroa