Christy Webb
Chicago
Summary
-Experienced athlete who excels at motivating individuals to "Get It Done, & Have Some Fun" within self and their community!
-Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences.
-Excels in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
19
19
years of professional experience
Work History
Server
Lettuce Entertain You
Chicago
04.2025 - Current
- Delivered exceptional customer service to enhance guest dining experiences.
- Managed dining area to ensure cleanliness and organization throughout shifts.
- Communicated daily specials and promotions to guests with enthusiasm.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
House and Estate Manager, Family Assistant, Nanny
North America
Illinois
06.2007 - Current
- Delivered comprehensive childcare to multiple families across various locations.
- Planned engaging learning activities, promoting creativity and educational growth.
- Managed full household operations, including organization and light cleaning tasks.
- Transported children to school and extracurricular activities, ensuring punctuality.
- Provided supervision during daily activities, maintaining safety and hygiene standards.
- Communicated effectively with parents regarding children's development and needs.
- Assisted with homework, fostering academic progress and support.
- Oversaw care of children during maternity leave, providing additional assistance as needed.
Host
Lettuce Entertain You
Chicago
04.2023 - 04.2025
- Greeted and welcomed guests upon arrival to enhance dining experience.
- Managed reservations, waitlists, and special requests for large parties to optimize table flow.
- Handled guest inquiries and complaints with professionalism to ensure satisfaction.
- Answered phone inquiries to schedule and confirm reservations while recording takeout orders.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Collaborated with management to improve strategies for guest seating efficiency.
Group Instructor and Coach
Lifetime Inc
Chicago
12.2021 - 08.2023
- Conducted engaging group fitness classes for diverse participant levels.
- Developed customized training plans tailored to individual fitness goals.
- Maintained equipment and ensured a safe workout environment for all participants.
- Collaborated with team members to promote upcoming fitness programs and events.
- Trained new instructors on class formats and safety protocols effectively.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Class Experience Lead
LifeTime Inc
Chicago
04.2021 - 05.2023
- Enhanced member experience across all Life Time classes, including studio, cycle, yoga, and small group.
- Mentored instructors to deliver exceptional class experiences consistently.
- Collaborated with Concierge Manager to assist members in selecting suitable classes.
- Oversaw studio environments to ensure optimal ambiance for best experiences.
General Manager
Cyclebar - River North
Chicago
08.2019 - 11.2021
- Responsible for leading, managing and continuously developing all aspects of the business.
- This includes but is not limited to the employees, merchandise, operations, client development, and ensuring an extraordinary experience for all customers visiting the studio.
- Accountable for creating and maintaining a positive and highly productive work environment in alignment with the company and ownership’s vision.
- Responsible for consistently achieving sales and profitability goals, operational objectives, merchandising standards and developing highly successful teams that will be motivated to grow, contribute and advance while working with me and the brand.
Group Fitness Instructor
Cyclebar River North
Chicago
11.2019 - 09.2021
- Organized and taught classes incorporating music, video, choreography, and performance metrics.
- Actively represented CycleBar at studio events both locally and regionally.
- Designed and led engaging fitness classes for diverse groups of participants.
- Created motivating playlists to enhance class workout experiences.
- Fostered a supportive community atmosphere to encourage participant interaction.
- Collaborated with management on class schedules and promotional events to boost engagement.
- Maintained equipment cleanliness and functionality for safe exercise sessions.
- Motivated members to achieve fitness goals through positive reinforcement.
Sales Associate, Cashier
The Gap Inc.
Chicago
02.2007 - 12.2008
- Responsible for generating sales by engaging and connecting with customers and maintaining a neat, clean and safe working and shopping environment.
- Drove store sales by suggesting items to meet needs.
- Uphold all store policies and procedures.
Education
DeKalb, IL - Dance
Northern Illinois University
DeKalb, IL01.2026
Dance Major -
Columbia College
ChicagoChicago
Skills
- Leadership skills
- Fast learner
- Multitasking ability
- Critical thinking
- Problem solving
- Communication skills
- Adaptability
- Pressure management
- Fitness assessments
- Team collaboration
- Customer service
- Microsoft Office proficiency
- Team building
- Lesson development
- Time management
- Client relations
- Team support
- Strong work ethic
- Safe food handling
- Relationship management
Hobbies and Interests
- Zip Lining
- Skiing
- Exercise
- Travel
- Rest
- Dining Out
- Walking
- Tennis
- Live Music & Events/Productions
Extracurricular Activities
Community Volunteering
References
References available upon request
Timeline
Server
Lettuce Entertain You
04.2025 - Current
Host
Lettuce Entertain You
04.2023 - 04.2025
Group Instructor and Coach
Lifetime Inc
12.2021 - 08.2023
Class Experience Lead
LifeTime Inc
04.2021 - 05.2023
Group Fitness Instructor
Cyclebar River North
11.2019 - 09.2021
General Manager
Cyclebar - River North
08.2019 - 11.2021
House and Estate Manager, Family Assistant, Nanny
North America
06.2007 - Current
Sales Associate, Cashier
The Gap Inc.
02.2007 - 12.2008
DeKalb, IL - Dance
Northern Illinois University
Dance Major -
Columbia College