Christopher Rivera
Oswego,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Newly Weds Foods
06.2024 - Current
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Improved operational processes resulting in productivity increase in HR department.
Waiter
Monterrey's Mexican Restaurant
05.2016 - 05.2024
- Communicated and worked as a team with co-workers to make sure customer food was going out in a timely and respectable manner
- Handled customer money and made sure amounts were correct and accurate before being handed out
- Managed several tables in busy circumstances to meet overall customer satisfaction
- Suggested additional items to customers to increase overall restaurant sales
- Interacted and communicated with a diverse group of customers from various backgrounds.
Resident Assistant
University Of Tennessee At Chattanooga
07.2020 - 01.2022
- Facilitated monthly programs that fell under the University initiatives of Diversity & Inclusion, Personal Growth, and Academic success
- Showed up to weekly on-call duty dates and assisted with any resident complaints, questions, or calls
- Handled conflict resolution through mediations
- Attended weekly staff meetings and one-on-ones
- Enforced rules and regulations to facilitate smooth and orderly operation of residence hall programs.
Brand Sales Representative
Abercrombie & Fitch
08.2019 - 01.2021
- Assisted customers on the show floor and gave necessary advice to boost sales and customer satisfaction
- Handled, counted, and distributed correct customer money and change
- Packaged, sealed, and stamped mobile store items and clothes to be shipped in time upon customer delivery date
- Answered product questions with up-to-date knowledge of sales and promotions
- Engaged with various types of customers from different demographics
- Adapted to and remained flexible in changing, fast-paced work environment.
Education
B.S.B.A - Entrepreneurship
University of Tennessee At Chattanooga
Chattanooga, TN05.2023
Skills
- Problem-Solving
- Relationship Building
- Bilingual
- Time-Management
- Leadership Experience
- Phone Inquiries
- Inbound Marketing
- Employee Relations
- Employee file management
- Recruitment
- Payroll Processing
- Diversity and Inclusion
Certification
- HubSpot Marketing
- Google Analytics Academy
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Human Resources Generalist
Newly Weds Foods
06.2024 - Current
Resident Assistant
University Of Tennessee At Chattanooga
07.2020 - 01.2022
Brand Sales Representative
Abercrombie & Fitch
08.2019 - 01.2021
Waiter
Monterrey's Mexican Restaurant
05.2016 - 05.2024
B.S.B.A - Entrepreneurship
University of Tennessee At Chattanooga
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