Accomplished manager focused on elevating customer service and team performance. Expertise in time management and conflict resolution, dedicated to creating a safe and organized environment for both employees and patrons.
Overview
10
10
years of professional experience
Work History
Manager
Culvers
Bloomington, IL
05.2016 - Current
Directed daily operations to maintain exceptional customer service and operational efficiency.
Trained and mentored staff to improve performance and foster a collaborative work environment.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.