Christopher Kraeger
Lansing
Summary
Versatile and results-driven professional with a proven track record at CED F & G Electrical Supply, adept in problem-solving and demonstrating exceptional organizational growth. Excelled in roles requiring forklift operation and adaptability, significantly improving logistics efficiency and warehouse safety. Skilled in Microsoft Office, enhancing cross-departmental communication and project execution.
Overview
17
17
years of professional experience
Work History
Logistics Coordinator
CED F & G Electrical Supply
08.2019 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Managed cross-functional teams for efficient project execution and timely completion.
- Improved order accuracy through meticulous data entry and verification processes.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
Warehouse Worker
Andersen Windows & Doors
04.2018 - 08.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Sales Supervisor
Hayes Beer
02.2017 - 04.2018
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
Liquor Assistant
Walt's Food Center
09.2015 - 04.2017
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained an organized and visually appealing store layout, resulting in increased customer engagement.
- Demonstrated extensive product knowledge to guide customers in making informed purchasing decisions.
- Ensured compliance with state alcohol laws, conducting regular checks on expired items and license requirements.
- Increased customer satisfaction by providing prompt and knowledgeable assistance with liquor selections.
- Improved store efficiency by restocking shelves and maintaining proper inventory levels.
- Aided in the development of seasonal merchandising plans, strategically positioning high-demand items for optimal visibility and sales potential.
Cashier
Santori Liquors
09.2007 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Hooksett, NH01-2024
Associate of Science - Applied Sciences
South Suburban College of Cook County
South Holland, IL07-2016
Skills
- Problem-solving
- Forklift/lift truck skills
- Machine operation skills
- Warehouse safety
- Sales presentations
- Organizational growth
- Work ethic and integrity
- Patience and empathy
- Adaptability and resilience
- Management support
- department management
- Microsoft office/programs experience
Languages
German
Elementary
Japanese
Elementary
Interests
- Strategy Games
- Watching Movies & TV Shows
- Backpacking and Hiking
- Gym Workouts
- Music
- Video Gaming
- Blockchain Technology and Cryptocurrency
Timeline
Logistics Coordinator
CED F & G Electrical Supply
08.2019 - Current
Warehouse Worker
Andersen Windows & Doors
04.2018 - 08.2019
Sales Supervisor
Hayes Beer
02.2017 - 04.2018
Liquor Assistant
Walt's Food Center
09.2015 - 04.2017
Cashier
Santori Liquors
09.2007 - 07.2015
Bachelor of Science - Environmental Science
Southern New Hampshire University
Associate of Science - Applied Sciences
South Suburban College of Cook County
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