Christopher Henderson

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Evaluated machinery to determine functional problems.

Adhered to safety protocols and policies to reduce workplace hazards.

• Inspected equipment to diagnose operational issues.
• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
• Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
• Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
• Improved team collaboration by sharing expert knowledge on complex repair techniques during weekly meetings.
• Minimized return service calls, ensuring thorough and accurate service on first visit.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.