Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Harwerth

Saint Libory,IL

Summary

Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing and configuring complex systems and infrastructures, cloud computing, server administration, security, and desktop technologies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offering successful career history comprising more than 8 years.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Systems Engineer

Karpel Solutions
01.2016 - Current
  • Creating, migrating, and decommissioning servers.
  • Implementing and maintaining backup systems.
  • Supported system users, educating employees on troubleshooting and problem-solving protocols.
  • Build host servers and VMs in Hyper-V, Scale, Azure, and VMWare
  • Manage several clients country-wide in Office 365 Azure, along with on-premises equipment.
  • Completed software updates and assessed security patches for optimized computer use.
  • Evaluated new tools and technologies for possible integration into existing infrastructure environments.
  • Created detailed documentation and instructions for fellow employees and clients.

Helpdesk Technician

Xerox Federal Services
01.2015 - 01.2016
  • Create and manage tickets in great detail
  • Prioritize tickets based on urgency and technical requirements
  • Fast-paced environment and able to work under pressure.
  • Streamlined help desk processes for increased productivity and improved response times.
  • Used ticketing systems to manage and process support actions and requests.

Education

Associate degree in Technology - Server Administration

Ranken Technical College
St. Louis, Missouri
05.2016

Skills

  • Active Directory
  • Microsoft Office 365
  • Azure Active Directory/Entra
  • Microsoft Intune
  • Windows Server Administration
  • Windows, Mac, and some Linux OS
  • Building and maintaining complex environments
  • Antivirus (SentinelOne, Webroot)
  • Backup and recovery (Acronis, Veeam, ConnectWise BDCR, Axcient, Datto SaaS, KeepIt SaaS)
  • PowerShell and command prompt scripting
  • Network administration (Sophos, UniFi, Cisco, Fortigate)
  • DNS and DHCP administration
  • ConnectWise ticketing system and RMM
  • Microsoft Exchange
  • Virtualization (Hyper-V, VMware, Scale)

Certification

  • MCTS: Configuring Windows 7
  • CompTIA A+
  • MCSA: Windows Server 2012
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft 365 Certified: Fundamentals
  • Microsoft Certified: Azure Fundamentals
  • Scale Computing Technical Professional

Timeline

Systems Engineer

Karpel Solutions
01.2016 - Current

Helpdesk Technician

Xerox Federal Services
01.2015 - 01.2016

Associate degree in Technology - Server Administration

Ranken Technical College

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Christopher Harwerth