Christopher Ennen
Benton,IL
Summary
W O R K E X P E R I E N C E
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Diligent with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing, and market positioning.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hucks Gas Station
06.2024 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager
Dollar General
03.2024 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
WAREHOUSE ASSOCIATE
Continental tire
08.2021 - 09.2023
- Operated power vehicles such as forklift, reach truck, and order picker to a height of 24 feet
- Upheld a clean and safe working environment inside the warehouse at all times according to safety laws and company standards
- Lifted and moved parts up to 75 pounds in weight unassisted, pulled/pushed and slid parts up to 100 pounds unassisted, while maintaining quality and production standards in Receiving and Shipping of Parts
- Staged material in proper location for shipment and loads on trailer
- Safely operated in the vicinity of many types of equipment without posing a risk to self or other employees
- Assisted in the training and education of new employees to maintain standard operating procedure with staff
Department Manager
Walmart
03.2018 - 08.2021
- Maintained proper product levels and inventory controls for merchandise; organized the backroom to facilitate effective ordering of the products by using OPL and the manual order form and stock rotation
- Collaborated with the management team to create daily and weekly sales plans based on weekly sales trends
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and sales set-up
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
- Developed empowering employee culture that equips employees to meet customer needs independently
- Kept a track record of product expiries during and after stock deliveries in coordination with store associates
- Ensured 100% product shelf viability and department cleanliness
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
Cashier/stocker
Goodwill Donation Center
01.2014 - 03.2018
- Assisted in unloading, sorting, and stocking merchandise
- Resolved customer issues in a timely and efficient manner
- Ensured store was kept clean, neat, and organized
- Processed payments, counted money, and balanced cash drawers accurately and efficiently
- Performed daily opening and closing tasks, such as counting cash, preparing deposits, and resetting registers
- Ensured all merchandise was priced correctly
- Utilized problem solving skills to resolve customer complaints and issues
- Operated cash register to process customer transactions quickly and accurately
- Stocked shelves with inventory and kept merchandise organized and orderly
- Assisted customers with carrying out their purchases
- Provided customers with information about store promotions and special offers
- Demonstrated knowledge of store products and services
- Answered customer phone calls and emails in a timely manner
- Built relationships with customers to increase customer loyalty
- Assisted customers in locating items in the store
- Communicated store promotions to customers
- Trained new employees on store policies and procedures
- Trained new hires on cash register and store policies
- Greeted and welcomed customers to the store
- Responded to customer inquiries in a friendly and helpful manner
- Assisted with store openings and closings
- Utilized effective customer service and communication skills to build relationships with customers
- Followed all store policies and procedures
Delivery Driver
Pizza Hut
06.2013 - 02.2014
- Monitored and reported any vehicle maintenance and repair needs
- Handled and accounted for cash and credit transactions
- Conducted daily pre-trip and post-trip inspections of delivery vehicle
- Calculated delivery charges and collected payments
- Maintained accurate and up-to-date records of deliveries
- Maintained a clean and organized delivery vehicle
- Communicated with dispatch to confirm delivery information
- Maintained accurate delivery records
- Followed all company policies and procedures
Cart Pushier/Deli/Fuel Attendant/Cashier
Kroger
08.2012 - 01.2014
- Provided exceptional customer service with efficient, prompt transactions
- Maintained awareness of surroundings and secured cash to prevent potential losses
- Answered customer telephone calls promptly and appropriately
- Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests
- Balanced currency, coins, and checks in cash drawers at the end of my shift, calculating daily transactions using computers, calculators, or adding machines
- Successfully received orders, processed payments, and responded appropriately to guest concerns
- Utilized and mastered state-of-the-art point-of-sale system tools, including the cash register, barcode scanner, receipt printer, and debit/credit card reader
Education
High School Diploma - General
Herrin High
Herrin, Il08.2012
Skills
- Equipment Maintenance
- Loss Prevention
- Loading & Unloading
- Unloading Trucks
- Equipment Handling
- Inventory Management
- Physical Labor
- Cleaning Equipment
- Shipping & Receiving Processes
- Stocking
- Customer Queries
- Cash Register
- Credit Card Transactions
- Bagging And Packaging
- Bookkeeping Software
- Payment Processing
- POS System
- Teamwork
- Money Handling
- Time Management
- Communication
- Attention
- Continuous improvement
- Team building and leadership
- Operations planning
- Sales and marketing
- Inventory management
- Relationship management
- Communication skills
- Vendor management
- Customer service
- Cleanliness and organization
- Attention to detail
- Work ethic and integrity
- Positive attitude
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Certification
Forklift
Timeline
Assistant Manager
Hucks Gas Station
06.2024 - 01.2025
Assistant Manager
Dollar General
03.2024 - 06.2024
WAREHOUSE ASSOCIATE
Continental tire
08.2021 - 09.2023
Department Manager
Walmart
03.2018 - 08.2021
Cashier/stocker
Goodwill Donation Center
01.2014 - 03.2018
Delivery Driver
Pizza Hut
06.2013 - 02.2014
Cart Pushier/Deli/Fuel Attendant/Cashier
Kroger
08.2012 - 01.2014
High School Diploma - General
Herrin High
Similar Profiles
MERIETTA LATHAMMERIETTA LATHAM
Cashier at Hucks Gas StationCashier at Hucks Gas Station
Cherry CareyCherry Carey
Cashier at Hucks Gas StationCashier at Hucks Gas Station
Jovanta WashingtonJovanta Washington
Customer Service Representative at Hucks Gas StationCustomer Service Representative at Hucks Gas Station