Christopher Datil
Woodstock
Summary
Dynamic professional with a proven track record in leadership and customer service at FedEx Kinkos. Expert in preventive maintenance and problem-solving, I excel in high-pressure environments, fostering teamwork and loyalty. My military background as a squad leader enhances my situational awareness and commitment to safety compliance, ensuring mission success.
Overview
7
7
years of professional experience
Work History
Infantryman
US Army
Fort Benning
01.2002 - 04.2006
- I was a squad leader in charge of 50 men.
- Operated communications equipment to ensure effective field communication.
- Ensured compliance with safety regulations and standard operating procedures.
- Maintained and serviced personal and unit weaponry to ensure operational readiness.
- Defended country against threats by capturing, destroying and repelling enemy forces during combat.
- Executed patrol operations in diverse terrains to maintain area security.
- Conducted debriefings post-mission to assess performance and identify areas for improvement.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
- Performed reconnaissance and surveillance operations in support of combat operations.
Lube Technician
Jiffy Lube
Schaumburg
04.2001 - 07.2002
- Replaced spark plugs and ignition wires when necessary.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Performed automotive preventive maintenance and inspected tires.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Educated customers about preventive maintenance services available to them.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Assisted in ordering parts from suppliers when required.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Automotive Technician
Firestone Auto Care
Carol Stream
02.2000 - 08.2001
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Operated a variety of shop equipment safely and efficiently.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Conducted test drives before and after repair services.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Repaired, replaced and adjusted brakes.
Customer Service Representative
fedex kinkos
Carol Stream
06.1999 - 03.2000
- Took special orders in person and over telephone, generating additional revenue every month.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted available products and services to customers during service, account management and order calls.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Developed strong customer relationships to encourage repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
High School Diploma -
William Fremd Highschool
Palatine, IL05-2000
Skills
- Situation awareness
- Safety compliance
- Leadership development
- Team coordination
- Customer service
- Preventive maintenance
- Problem solving
- Detail orientation
- Conflict resolution
- Time management
- Stress management
- Teamwork and loyalty
- Multitasking Abilities
- Team collaboration
- Warrior ethos
Timeline
Infantryman
US Army
01.2002 - 04.2006
Lube Technician
Jiffy Lube
04.2001 - 07.2002
Automotive Technician
Firestone Auto Care
02.2000 - 08.2001
Customer Service Representative
fedex kinkos
06.1999 - 03.2000
High School Diploma -
William Fremd Highschool
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