Christopher Boen
Ottawa
Summary
Dedicated highway maintainer with strong customer service and safety awareness skills. Proven track record in emergency response and roadway maintenance, ensuring safe highways and efficient incident management.
Overview
13
13
years of professional experience
Work History
Highway Maintainer
Illinois Department of Transportation
New Lenox, IL
04.2022 - Current
- Operated CDL Class A licensed vehicles and heavy equipment in support of highway maintenance operations.
- Performed a wide variety of roadway maintenance and repair tasks, including pothole patching, shoulder work, and general roadway upkeep.
- Assisted in snow and ice control operations during winter weather events, including plowing, salting, and snow removal.
- Conducted roadside and right-of-way maintenance, including mowing, vegetation control, and drainage upkeep.
- Removed and properly disposed of trash, debris, dead animals, and other hazards along highways.
- Performed routine housekeeping and facility maintenance duties at district headquarters.
- Maintained accurate daily records of work activities, materials used, and equipment logs.
- Supported various maintenance crews and responded to assigned tasks to keep highways in safe operating condition.
Emergency Traffic Patrol
Illinois Department of Transportation
Chicago, IL
07.2018 - 04.2022
- Served on the 24/7 Emergency Traffic Patrol team responsible for rapid incident management and highway clearance on the busy Chicago Expressway System.
- Performed emergency removal of disabled vehicles, debris, and hazards to quickly restore traffic flow and safety.
- Responded to motorist assists, call box requests, breakdowns, and roadside emergencies.
- Conducted maintenance, repair, and upkeep of roads, bridges, call boxes, and related highway infrastructure.
- Alerted the Radio Communication Center of incidents and situations that could interrupt traffic flow.
- Provided direct assistance to motorists while maintaining professionalism in high-stress environments.
- Maintained detailed on-the-job records, incident reports, and patrol documentation.
- Worked rotating shifts, nights, weekends, and holidays in all weather conditions.
Highway Maintainer
Illinois Department of Transportation
Ottawa, IL
12.2014 - 07.2018
- Operated CDL Class A licensed vehicles and heavy equipment in support of highway maintenance operations.
- Performed a wide variety of roadway maintenance and repair tasks, including pothole patching, shoulder work, and general roadway upkeep.
- Assisted in snow and ice control operations during winter weather events, including plowing, salting, and snow removal.
- Conducted roadside and right-of-way maintenance, including mowing, vegetation control, and drainage upkeep.
- Removed and properly disposed of trash, debris, dead animals, and other hazards along highways.
- Performed routine housekeeping and facility maintenance duties at district headquarters.
- Maintained accurate daily records of work activities, materials used, and equipment logs.
- Supported various maintenance crews and responded to assigned tasks to keep highways in safe operating condition.
Emergency Traffic Patrol
Illinois Department of Transportation
Chicago, IL
04.2013 - 12.2014
- Served on the 24/7 Emergency Traffic Patrol team responsible for rapid incident management and highway clearance on the busy Chicago Expressway System.
- Performed emergency removal of disabled vehicles, debris, and hazards to quickly restore traffic flow and safety.
- Responded to motorist assists, call box requests, breakdowns, and roadside emergencies.
- Conducted maintenance, repair, and upkeep of roads, bridges, call boxes, and related highway infrastructure.
- Alerted the Radio Communication Center of incidents and situations that could interrupt traffic flow.
- Provided direct assistance to motorists while maintaining professionalism in high-stress environments.
- Maintained detailed on-the-job records, incident reports, and patrol documentation.
- Worked rotating shifts, nights, weekends, and holidays in all weather conditions.
Education
Associate of Science - Computer Networking
ITT Technical Institute
Matteson, IL08-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Highway Maintainer
Illinois Department of Transportation
04.2022 - Current
Emergency Traffic Patrol
Illinois Department of Transportation
07.2018 - 04.2022
Highway Maintainer
Illinois Department of Transportation
12.2014 - 07.2018
Emergency Traffic Patrol
Illinois Department of Transportation
04.2013 - 12.2014
Associate of Science - Computer Networking
ITT Technical Institute