Christine Rivera

• Executed ACH payments within ERP system to facilitate smooth cash flow management.

Processed customer payments to maintain accurate financial records and support timely cash flow.

Monitored accounts receivable aging reports to identify overdue accounts.

• Coordinated remittance details to enhance transaction tracking and improve reconciliation accuracy.
• Researched and executed remote bank processes for efficient operations.

• Managed receivables for DP Plumbing and Provent divisions, ensuring consistent cash flow and minimizing delays.
• Monitored customer accounts and initiated proactive collection efforts to reduce delinquencies.
• Processed credit applications and assessed risks to recommend appropriate credit limits, supporting financial stability.
• Analyzed over-limit accounts to support informed credit control decisions.
• Oversaw accounts payable post-processing, maintaining accurate financial records to support operational integrity.

• Analyzed credit bureau data (D&B, CreditSafe) to assess and confirm creditworthiness.
• Evaluated account status for risk and executed collection actions to mitigate potential losses.
• Processed credit memos and adjustments within the ERP system.
• Collaborated with AP teams to resolve vendor disputes and manage credit balances effectively.

• Processed incoming payments and applied them to the correct invoices.
• Reconciled accounts receivable ledgers against customer balances.
• Verified invoice accuracy and resolved billing errors to maintain customer satisfaction.
• Managed deductions and prepared documentation for credits and chargebacks to ensure accurate financial records.
• Reviewed credit limits and supported decision-making on customer order releases to minimize risk.
• Worked with finance or sales teams to track payments and outstanding balances.
• Processed orders, returns, or account adjustments.
• Assisted with internal and external audits related to AR and AP documentation.
• Supported AP functions through vendor reconciliations and refund processing.

• Identified high-risk accounts and informed management to prevent potential bad debt.
• Managed overdrawn customer accounts to mitigate financial risk.
• Advised customers on financial account maintenance and compliance.
• Monitored customer accounts for payment trends, delinquencies, or credit limit violations.
• Performed periodic credit reviews of existing customers.
• Maintained comprehensive records of credit decisions and payment activities to ensure compliance and traceability.
• Generated reports on aging accounts, credit exposure, and risk analysis.
• Provided support for refund and disbursement processes.
• Supported audits or compliance reviews.

• Managed financial service inquiries for student accounts, ensuring effective communication and resolution.
• Handled account maintenance, processed payments, and resolved disputes to enhance customer satisfaction.
• Reduced delinquency by arranging payment plans and handling escalated cases.
• Supported collections and financial aid coordination with internal teams.
• Resolved billing issues, order discrepancies, or service concerns.
• Provided timely updates and follow-ups, improving client engagement and trust.
• Ensured all credit decisions follow internal guidelines and external regulations.
• Stayed up to date with credit laws, financial regulations, and industry trends.