Christine McGuire
Elburn
Summary
A dedicated and technically skilled claims adjuster with 17+ years experience in Personal and Commercial auto liability claims. Equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
29
29
years of professional experience
Work History
Bodily Injury Claims Adjuster
Travelers
11.2021 - Current
- Evaluate coverage, liability and injury claims for nationwide commercial auto lines including heavy truck
- Works directly with insureds, claimants, and attorneys to resolve outstanding claims
- Refer claims as necessary to subrogation, TIS or nurse team
- Work closely with staff and panel counsel on litigated claims of minor to moderate severity
- Present and participate in weekly roundtable discussions
- Maintain current licensing
Senior Casualty Claims Adjuster
Safeco
05.2006 - 06.2010
- Educate policyholders and claimants on applicable personal lines coverage
- Investigate, evaluate and settle bodily injury and PIP claims for core states
- Set and revise appropriate case reserves based on diverse factors, such as evidentiary or medical developments
- Work with in-house or outside counsel to resolve pending legal matters
Casualty Claims Adjuster
Safeco
05.2001 - 05.2006
- Coverage analysis and claim investigation
- Develop and maintain relationships with in-house and outside counsel to resolve pending legal matters
- Set and maintain appropriate case reserves for injury claims
- Track pending claims through a daily diary system until resolved
Auto Liability Claims Adjuster
Safeco
11.1995 - 05.2001
- Investigate, evaluate and settle auto property damage claims for first and third party claimants for core states
- Refer potential fraudulent claims to company investigators
- Refer any files with potential for recovery to subrogation
Education
Associate of Arts - General Studies
Elgin Community College
Elgin, IL08-2003
Skills
- Customer service
- Conflict resolution
- Exceptional interpersonal communication
- Excellent critical thinking and analytical skills
- Detailed, organized self-starter
- Proficient in Microsoft Office
Timeline
Bodily Injury Claims Adjuster
Travelers
11.2021 - Current
Senior Casualty Claims Adjuster
Safeco
05.2006 - 06.2010
Casualty Claims Adjuster
Safeco
05.2001 - 05.2006
Auto Liability Claims Adjuster
Safeco
11.1995 - 05.2001
Associate of Arts - General Studies
Elgin Community College
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