Christine Lewis
Country Club Hills
Summary
Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.
Overview
13
13
years of professional experience
Work History
Bus Instructor II
Chicago Transit Authority, CTA
Chicago, IL
06.2022 - Current
- Developed and delivered instructional materials for transit operations training programs.
- Facilitated practical workshops on safety protocols and operational procedures.
- Collaborated with team members to enhance curriculum effectiveness and learner engagement.
- Assessed student performance and delivered constructive feedback to enhance comprehension.
Bus Pool Clerk
Chicago Transit Authority, CTA
Chicago, IL
03.2019 - 06.2022
- Assisted in scheduling and coordinating daily operations to optimize workflow efficiency.
- Maintained accurate records of transactions and ensured data integrity across multiple systems.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Bus Operator
Chicago Transit Authority, CTA
Chicago, IL
01.2013 - 06.2022
- Operated buses efficiently across designated routes to ensure timely service delivery.
- Managed fare collection processes, ensuring accuracy and compliance with policies.
- Assisted in training new drivers on operational procedures and safety protocols.
- Monitored passenger safety and comfort while adhering to transit regulations.
Education
High School Diploma -
Jones Commercial of Business High School
Chicago, IL06-1990
Skills
- Strong communication skills
- Class instruction
- Lesson planning
- Group and individual instruction
Timeline
Bus Instructor II
Chicago Transit Authority, CTA
06.2022 - Current
Bus Pool Clerk
Chicago Transit Authority, CTA
03.2019 - 06.2022
Bus Operator
Chicago Transit Authority, CTA
01.2013 - 06.2022
High School Diploma -
Jones Commercial of Business High School