Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christine Lesak

Joliet

Summary

Dynamic retail professional with extensive experience at Aldi, excelling in inventory management and customer service. Proven track record in training and mentoring staff, enhancing team performance. Skilled in logistics and conflict resolution, consistently ensuring operational efficiency and a positive shopping experience. Committed to driving results and fostering strong relationships.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Aldi
Lockport
07.2024 - Current
  • Supervised daily store operations, ensuring smooth workflow and high standards.
  • Trained and mentored staff, enhancing team performance and customer service skills.
  • Managed inventory levels, utilizing stock management systems for accuracy.
  • Resolved customer issues promptly, maintaining a positive shopping experience.
  • Conducted performance evaluations, providing constructive feedback to team members.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Maintained inventory by checking merchandise to determine levels.

Lead Store Associate

Aldi
Joliet
11.2023 - 07.2024
  • Trained new associates on store policies, customer service best practices, and merchandise handling.
  • Managed inventory levels, organized stock rooms, and replenished shelves as needed.
  • Put away the truck every morning, and ensure that our store is stocked.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints in a timely manner.
  • Maintained a clean store

Decant Team Lead

Walmart
Joliet
12.2022 - 09.2023
  • Leading the decant team in successfully receiving new freight to the facility, running shifts without area managers & operations managers, team lead over 60 associates, run daily operations, used problem solving to receive freight in correctly under correct PO’s, respond to conveyance issues when the KNAPP team couldnt, figure out freight errors that came to stations.

Decanter

Walmart
Joliet
08.2022 - 12.2022
  • Verify qty’s & receive freight to totes.

Utility Associate

Walmart
Joliet
03.2022 - 08.2022
  • Checking drivers & getting their paperwork & backed into a door, working with forklift drivers to unload trucks, Receiving new fixtures for local Walmart store remodels, ensuring all freight is put away in a timely manner for pickers.

Shipping Supervisor

RJW Logistics
Romeoville
03.2019 - 03.2022
  • Overseeing shipping team, checking in drivers to get them loaded in a timely manner & preparing paperwork accurately.

Shipping Clerk

Mondi Group
Romeoville
07.2016 - 03.2019
  • Overseeing shipping for 3 warehouses, getting drivers checked in & preparing accurate paperwork, working with forklift drivers to get the trucks loaded. worked with freight brokers to get the best price on loads.

Customer Service Representative

Mondi Group
Romeoville
06.2015 - 07.2016
  • Worked with multiple customer accounts across the nation with industrial paper bag orders as well as artwork updates. passed along bag orders with PO’s to production to be manufactured.

Warehouse Associate

Amazon Warehouse
Joliet
10.2014 - 06.2015
  • Received freight on the inbound dock. also learned jam clearing on the conveyors. learned trailer, dock & release out in the yard with all the trailers & was an ambassador & trained new associates.

Sales Associate

Best Buy
Joliet
09.2009 - 10.2014
  • Worked multiple positions within the store from sales floor to customer service doing returns & exchanges

Education

High school diploma -

Plainfield South High School
Plainfield, IL

Skills

  • Warehouse Experience
  • Forklift
  • Load & Unload
  • Pallet Jack
  • Shipping & Receiving
  • Materials Handling
  • Freight Experience
  • Logistics
  • Microsoft Office
  • Inventory management
  • Customer service
  • Visual merchandising
  • Cash handling
  • Retail operations
  • Employee training
  • Problem solving
  • Time management
  • Communication skills
  • Conflict resolution
  • Attention to detail
  • Inventory control
  • Employee coaching
  • Flexible schedule
  • Relationship building and management
  • Verbal and written communication

Certification

Driver's License

Languages

Spanish - Intermediate

Timeline

Assistant Store Manager

Aldi
07.2024 - Current

Lead Store Associate

Aldi
11.2023 - 07.2024

Decant Team Lead

Walmart
12.2022 - 09.2023

Decanter

Walmart
08.2022 - 12.2022

Utility Associate

Walmart
03.2022 - 08.2022

Shipping Supervisor

RJW Logistics
03.2019 - 03.2022

Shipping Clerk

Mondi Group
07.2016 - 03.2019

Customer Service Representative

Mondi Group
06.2015 - 07.2016

Warehouse Associate

Amazon Warehouse
10.2014 - 06.2015

Sales Associate

Best Buy
09.2009 - 10.2014

High school diploma -

Plainfield South High School

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Christine Lesak